Customer Service Jobs in Washington, DC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Associate Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC
- 9 days ago
- Liberty Mutual Insurance
- Washington, DC
- 9 days ago
Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote WorkRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
Remote WorkLoss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Vienna, VA (9 miles from Washington, DC)
- 3 days ago
- Vienna, VA (9 miles from Washington, DC)
- 3 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Vienna, VA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Loss Prevention Customer Service Associate 2 Loss Prevention Customer Service Associate 2
- Washington, DC
- 3 days ago
- Washington, DC
- 3 days ago
Loss Prevention Customer Service Associate 2 TJX Companies 3.5 ( ) Washington, DC Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Licensed Bilingual Gold Customer Service Representative
- Washington, DC
- 4 days ago
- Washington, DC
- 4 days ago
Candidates must be bilingual and hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Upper Marlboro, MD (15 miles from Washington, DC)
- 7 days ago
- Upper Marlboro, MD (15 miles from Washington, DC)
- 7 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Alterations Customer Service Representative
- Woodbridge, VA (22 miles from Washington, DC)
- 8 days ago
- Woodbridge, VA (22 miles from Washington, DC)
- 8 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role....
Remote WorkCustomer Service Representative I
- Capitol Heights, MD (10 miles from Washington, DC)
- 15 days ago
- Capitol Heights, MD (10 miles from Washington, DC)
- 15 days ago
Will be required to complete Customer Service Training in ServiceSource Sharepoint. High school diploma or General Educational Development (GED) required....
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Licensed Associate Gold Customer Service Representative
- Washington, DC
- 25 days ago
- Washington, DC
- 25 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, DC
Highest Education Level
Customer Services in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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