Customer Service Jobs in Washington, DC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC
- 6 hours ago
- Washington, DC
- 6 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Flexible Customer Service Associate
- Alexandria, VA (5 miles from Washington, DC)
- 22 hours ago
- Alexandria, VA (5 miles from Washington, DC)
- 22 hours ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative, Life Contact Center
- Washington, DC
- 1 day ago
- Washington, DC
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Capitol Heights, MD (10 miles from Washington, DC)
- 1 day ago
- Capitol Heights, MD (10 miles from Washington, DC)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (19 miles from Washington, DC)
- 2 days ago
- Fulton, MD (19 miles from Washington, DC)
- 2 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkYou will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Sterling, VA (22 miles from Washington, DC)
- 3 days ago
- Sterling, VA (22 miles from Washington, DC)
- 3 days ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
Bilingual Customer Service Representative - Honda of Greenbelt Collision
- Greenbelt, MD (11 miles from Washington, DC)
- 3 days ago
- Greenbelt, MD (11 miles from Washington, DC)
- 3 days ago
Overview Honda of Greenbelt Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...
Customer Service Representative (Seasonal)
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Rockville, MD (14 miles from Washington, DC)
- 6 days ago
- Rockville, MD (14 miles from Washington, DC)
- 6 days ago
Now Hiring: On-Site Customer Service Rep! Located in Rockville, MD 20850 | $25–$28/hr DOE Join a dynamic call center team! Must have prior customer service experience. Typing test required....
- Arlington, VA (3 miles from Washington, DC)
- 7 days ago
- Arlington, VA (3 miles from Washington, DC)
- 7 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
- Upper Marlboro, MD (15 miles from Washington, DC)
- 7 days ago
- Upper Marlboro, MD (15 miles from Washington, DC)
- 7 days ago
Provide information to Delivery, Sales Managers and Customer Service to help ensure the accuracy of Daycon Products' stocking positions....
Spanish Bilingual Customer Service Representative
- Riverdale Park, MD (8 miles from Washington, DC)
- 8 days ago
- Riverdale Park, MD (8 miles from Washington, DC)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (5 miles from Washington, DC)
- 9 days ago
- Alexandria, VA (5 miles from Washington, DC)
- 9 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, DC
Highest Education Level
Customer Services in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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