Customer Service Jobs in Torrington, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (17 miles from Torrington, CT)
- 11 days ago
- Horton International, LLC
- Farmington, CT (17 miles from Torrington, CT)
- 11 days ago
& Casualty insurance license, valid in Connecticut or transferable from another state (required) 2+ years of experience in insurance customer service or sales Proven success working with multiple insurance...
Overnight Customer Service Rep
- Hartford, CT (24 miles from Torrington, CT)
- 4 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 4 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bloomfield, CT (20 miles from Torrington, CT)
- 4 days ago
- Bloomfield, CT (20 miles from Torrington, CT)
- 4 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Hartford, CT (24 miles from Torrington, CT)
- 6 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 6 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Hartford, CT (24 miles from Torrington, CT)
- 7 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 7 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (24 miles from Torrington, CT)
- 15 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (24 miles from Torrington, CT)
- 18 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (24 miles from Torrington, CT)
- 25 days ago
- Hartford, CT (24 miles from Torrington, CT)
- 25 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Retail Customer Service Associate
- Newington, CT (22 miles from Torrington, CT)
- 30+ days ago
- Newington, CT (22 miles from Torrington, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Customer Service Representative
- Hartford, CT (24 miles from Torrington, CT)
- 30+ days ago
- Hartford, CT (24 miles from Torrington, CT)
- 30+ days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Call Center Customer Service Representative
- Windsor, CT (24 miles from Torrington, CT)
- 30+ days ago
- Windsor, CT (24 miles from Torrington, CT)
- 30+ days ago
Waste Management is looking for goal oriented, Customer Focused Inbound Service Representatives like you to provide world-class customer service to our customers....
Customer Service Associate, InMotion
- Windsor Locks, CT (24 miles from Torrington, CT)
- 60+ days ago
- Windsor Locks, CT (24 miles from Torrington, CT)
- 60+ days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (19 miles from Torrington, CT)
- 60+ days ago
- West Hartford, CT (19 miles from Torrington, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep/Car Wash Attendant
- Hartford, CT (24 miles from Torrington, CT)
- 90+ days ago
- Hartford, CT (24 miles from Torrington, CT)
- 90+ days ago
Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....
Customer Service Representative
- Southington, CT (20 miles from Torrington, CT)
- 90+ days ago
- Southington, CT (20 miles from Torrington, CT)
- 90+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Torrington, CT
Moving to Torrington, CT? Find some basic demographic data about Torrington, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Torrington, CT
Highest Education Level
Customer Services in Torrington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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