Customer Service Jobs in Southington, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Life Contact Center
- Hartford, CT (16 miles from Southington, CT)
- 1 day ago
- Hartford, CT (16 miles from Southington, CT)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCall Center Customer Service Rep
- New Haven, CT (20 miles from Southington, CT)
- 1 day ago
- New Haven, CT (20 miles from Southington, CT)
- 1 day ago
Excellent customer service skills with the ability to communicate effectively and in a confidential manner....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (13 miles from Southington, CT)
- 3 days ago
- Wethersfield, CT (13 miles from Southington, CT)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative 12:30pm-9pm EST
- Hartford, CT (16 miles from Southington, CT)
- 3 days ago
- Hartford, CT (16 miles from Southington, CT)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (16 miles from Southington, CT)
- 3 days ago
- Hartford, CT (16 miles from Southington, CT)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Remote in CST or EST
- Hartford, CT (16 miles from Southington, CT)
- 6 days ago
- Hartford, CT (16 miles from Southington, CT)
- 6 days ago
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR Older + 2+ years of experience in Customer Service + This position involves inbound...
Remote WorkInsurance Customer Service Representative
- New Haven, CT (20 miles from Southington, CT)
- 9 days ago
- New Haven, CT (20 miles from Southington, CT)
- 9 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative - Railroad - National Remote
- Hartford, CT (16 miles from Southington, CT)
- 10 days ago
- Hartford, CT (16 miles from Southington, CT)
- 10 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkCustomer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (16 miles from Southington, CT)
- 10 days ago
- Hartford, CT (16 miles from Southington, CT)
- 10 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Loss Prevention Customer Service Associate
- New Haven, CT (20 miles from Southington, CT)
- 15 days ago
- New Haven, CT (20 miles from Southington, CT)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Newington, CT (9 miles from Southington, CT)
- 16 days ago
- Newington, CT (9 miles from Southington, CT)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Customer Service Representative
- Hartford, CT (16 miles from Southington, CT)
- 17 days ago
- Hartford, CT (16 miles from Southington, CT)
- 17 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Loss Prevention Customer Service Associate
- Hamden, CT (16 miles from Southington, CT)
- 18 days ago
- Hamden, CT (16 miles from Southington, CT)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Southington, CT
Highest Education Level
Customer Services in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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