Customer Service Jobs in Simsbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Windsor Locks, CT (9 miles from Simsbury, CT)
- 30+ days ago
- Windsor Locks, CT (9 miles from Simsbury, CT)
- 30+ days ago
service....
Customer Service Representative - Railroad - National Remote
- Hartford, CT (9 miles from Simsbury, CT)
- 1 day ago
- Hartford, CT (9 miles from Simsbury, CT)
- 1 day ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkCustomer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (9 miles from Simsbury, CT)
- 2 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 2 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Retail Customer Service Associate
- Newington, CT (13 miles from Simsbury, CT)
- 7 days ago
- Newington, CT (13 miles from Simsbury, CT)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
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Licensed Senior Customer Service Representative - National Remote
- Hartford, CT (9 miles from Simsbury, CT)
- 7 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 7 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkSenior Customer Service Representative - Farmington, CT
- Farmington, CT (10 miles from Simsbury, CT)
- 8 days ago
- Farmington, CT (10 miles from Simsbury, CT)
- 8 days ago
The ideal candidate will have experience in customer service and preferably experience working over the phone. They need to be confident with multi-tasking....
Customer Service Representative
- Hartford, CT (9 miles from Simsbury, CT)
- 8 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 8 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Customer Service Representative
- East Windsor, CT (11 miles from Simsbury, CT)
- 12 days ago
- East Windsor, CT (11 miles from Simsbury, CT)
- 12 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Call Center Customer Service Representative
- Windsor, CT (8 miles from Simsbury, CT)
- 18 days ago
- Windsor, CT (8 miles from Simsbury, CT)
- 18 days ago
Waste Management is looking for goal oriented, Customer Focused Inbound Service Representatives like you to provide world-class customer service to our customers....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (14 miles from Simsbury, CT)
- 29 days ago
- Wethersfield, CT (14 miles from Simsbury, CT)
- 29 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (14 miles from Simsbury, CT)
- 30+ days ago
- Wethersfield, CT (14 miles from Simsbury, CT)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Representative, Customer Service - Insurance Verification
- Hartford, CT (9 miles from Simsbury, CT)
- 30+ days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Associate, InMotion
- Windsor Locks, CT (9 miles from Simsbury, CT)
- 30+ days ago
- Windsor Locks, CT (9 miles from Simsbury, CT)
- 30+ days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Customer Service Rep - East Hartford, CT
- East Hartford, CT (11 miles from Simsbury, CT)
- 30+ days ago
- East Hartford, CT (11 miles from Simsbury, CT)
- 30+ days ago
Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (8 miles from Simsbury, CT)
- 60+ days ago
- West Hartford, CT (8 miles from Simsbury, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Simsbury, CT
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Salary for Customer Service Jobs in Simsbury, CT
Highest Education Level
Customer Services in Simsbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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