Customer Service Jobs in Simsbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (9 miles from Simsbury, CT)
- 13 days ago
- Horton International, LLC
- Farmington, CT (9 miles from Simsbury, CT)
- 13 days ago
& Casualty insurance license, valid in Connecticut or transferable from another state (required) 2+ years of experience in insurance customer service or sales Proven success working with multiple insurance...
Customer Service Representative - Remote - eviCore
- Bloomfield, CT (4 miles from Simsbury, CT)
- 23 hours ago
- Bloomfield, CT (4 miles from Simsbury, CT)
- 23 hours ago
.** **QUALIFICATIONS** **High School diploma or equivalent required** **Prior customer service background strongly** **preferred** **Intermediate** **profi** **ciency** **in Microsoft Outlook;** **s...
Remote WorkCustomer Service Representative
- Chicopee, MA (22 miles from Simsbury, CT)
- 1 day ago
- Chicopee, MA (22 miles from Simsbury, CT)
- 1 day ago
OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (22 miles from Simsbury, CT)
- 1 day ago
- Chicopee, MA (22 miles from Simsbury, CT)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Overnight Customer Service Rep
- Hartford, CT (9 miles from Simsbury, CT)
- 6 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 6 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bloomfield, CT (4 miles from Simsbury, CT)
- 6 days ago
- Bloomfield, CT (4 miles from Simsbury, CT)
- 6 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Hartford, CT (9 miles from Simsbury, CT)
- 8 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 8 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Bolton, CT (20 miles from Simsbury, CT)
- 12 days ago
- Bolton, CT (20 miles from Simsbury, CT)
- 12 days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (9 miles from Simsbury, CT)
- 17 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (14 miles from Simsbury, CT)
- 20 days ago
- Wethersfield, CT (14 miles from Simsbury, CT)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (9 miles from Simsbury, CT)
- 20 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (9 miles from Simsbury, CT)
- 27 days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 27 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Retail Customer Service Associate
- Newington, CT (13 miles from Simsbury, CT)
- 30+ days ago
- Newington, CT (13 miles from Simsbury, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Customer Service Representative
- Hartford, CT (9 miles from Simsbury, CT)
- 30+ days ago
- Hartford, CT (9 miles from Simsbury, CT)
- 30+ days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Customer Service Representative
- East Windsor, CT (11 miles from Simsbury, CT)
- 30+ days ago
- East Windsor, CT (11 miles from Simsbury, CT)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Simsbury, CT
Moving to Simsbury, CT? Find some basic demographic data about Simsbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Simsbury, CT
Highest Education Level
Customer Services in Simsbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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