Customer Service Jobs in Putnam, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (23 miles from Putnam, CT)
- 1 day ago
- Providence, RI (23 miles from Putnam, CT)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Providence, RI (23 miles from Putnam, CT)
- 4 days ago
- Providence, RI (23 miles from Putnam, CT)
- 4 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote Work- Auburn, MA (20 miles from Putnam, CT)
- 12 days ago
- Auburn, MA (20 miles from Putnam, CT)
- 12 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Interactive Customer Service Representative
- Spencer, MA (24 miles from Putnam, CT)
- 22 days ago
- Spencer, MA (24 miles from Putnam, CT)
- 22 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service through prompt handling of transactions via the ITM video teller system....
- Warwick, RI (24 miles from Putnam, CT)
- 24 days ago
- Warwick, RI (24 miles from Putnam, CT)
- 24 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkLoss Prevention Customer Service Associate
- Lincoln, RI (21 miles from Putnam, CT)
- 30+ days ago
- Lincoln, RI (21 miles from Putnam, CT)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - FT
- Warwick, RI (24 miles from Putnam, CT)
- 30+ days ago
- Warwick, RI (24 miles from Putnam, CT)
- 30+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (24 miles from Putnam, CT)
- 45+ days ago
- Warwick, RI (24 miles from Putnam, CT)
- 45+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkEntry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (17 miles from Putnam, CT)
- 90+ days ago
- Smithfield, RI (17 miles from Putnam, CT)
- 90+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative
- Pawtucket, RI (24 miles from Putnam, CT)
- 90+ days ago
- Pawtucket, RI (24 miles from Putnam, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Putnam, CT
Moving to Putnam, CT? Find some basic demographic data about Putnam, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Putnam, CT
Highest Education Level
Customer Services in Putnam, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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