Customer Service Jobs in Putnam, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-7 of 7 Jobs

Customer Service Representative, Part Time

  • Providence, RI (23 miles from Putnam, CT)
  • 5 days ago
  • Providence, RI (23 miles from Putnam, CT)
  • 5 days ago

Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...

Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 6 days ago
  • Providence, RI (23 miles from Putnam, CT)
  • 6 days ago

Customer Service Representative **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with...

Customer Service Representative- Smithfield, RI

  • Johnston, RI (18 miles from Putnam, CT)
  • 45+ days ago
  • Johnston, RI (18 miles from Putnam, CT)
  • 45+ days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Entry Level Customer Service Representative- Smithfield, RI

  • Manchaug, MA (14 miles from Putnam, CT)
  • 45+ days ago
  • Manchaug, MA (14 miles from Putnam, CT)
  • 45+ days ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Customer Service Rep II

  • Auburn, MA (20 miles from Putnam, CT)
  • 45+ days ago
  • Auburn, MA (20 miles from Putnam, CT)
  • 45+ days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative - FT

  • Warwick, RI (24 miles from Putnam, CT)
  • 90+ days ago
  • Warwick, RI (24 miles from Putnam, CT)
  • 90+ days ago

service....

Remote Customer Service Representative

  • Warwick, RI (24 miles from Putnam, CT)
  • 90+ days ago
  • Warwick, RI (24 miles from Putnam, CT)
  • 90+ days ago

Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....

Remote Work

Demographic Data for Putnam, CT

Moving to Putnam, CT? Find some basic demographic data about Putnam, CT below.

Local
National
9,236
303
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Salary for Customer Service Jobs in Putnam, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Putnam, CT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Putnam, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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