Customer Service Jobs in Prospect, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (17 miles from Prospect, CT)
- 14 days ago
- Horton International, LLC
- Farmington, CT (17 miles from Prospect, CT)
- 14 days ago
& Casualty insurance license, valid in Connecticut or transferable from another state (required) 2+ years of experience in insurance customer service or sales Proven success working with multiple insurance...
Customer Service Representative
- Branford, CT (17 miles from Prospect, CT)
- 11 hours ago
- Branford, CT (17 miles from Prospect, CT)
- 11 hours ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
- Monroe, CT (17 miles from Prospect, CT)
- 3 days ago
- Monroe, CT (17 miles from Prospect, CT)
- 3 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Lab Customer Service Representative
- New Haven, CT (13 miles from Prospect, CT)
- 6 days ago
- New Haven, CT (13 miles from Prospect, CT)
- 6 days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- Orange, CT (15 miles from Prospect, CT)
- 6 days ago
- Orange, CT (15 miles from Prospect, CT)
- 6 days ago
Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....
Customer Service Representative I
- New Haven, CT (13 miles from Prospect, CT)
- 7 days ago
- New Haven, CT (13 miles from Prospect, CT)
- 7 days ago
Performs other customer-service related duties as requested by supervisor....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (21 miles from Prospect, CT)
- 21 days ago
- Wethersfield, CT (21 miles from Prospect, CT)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Customer Service Representative
- New Haven, CT (13 miles from Prospect, CT)
- 27 days ago
- New Haven, CT (13 miles from Prospect, CT)
- 27 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Retail Customer Service Associate
- Newington, CT (18 miles from Prospect, CT)
- 30+ days ago
- Newington, CT (18 miles from Prospect, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (21 miles from Prospect, CT)
- 45+ days ago
- Wethersfield, CT (21 miles from Prospect, CT)
- 45+ days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (21 miles from Prospect, CT)
- 45+ days ago
- Wethersfield, CT (21 miles from Prospect, CT)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (20 miles from Prospect, CT)
- 90+ days ago
- West Hartford, CT (20 miles from Prospect, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hamden, CT (9 miles from Prospect, CT)
- 90+ days ago
- Hamden, CT (9 miles from Prospect, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Southington, CT (8 miles from Prospect, CT)
- 90+ days ago
- Southington, CT (8 miles from Prospect, CT)
- 90+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Prospect, CT
Moving to Prospect, CT? Find some basic demographic data about Prospect, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Prospect, CT
Highest Education Level
Customer Services in Prospect, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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