Customer Service Jobs in Oxford, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Rep

  • Milford, CT (15 miles from Oxford, CT)
  • 6 days ago
  • Milford, CT (15 miles from Oxford, CT)
  • 6 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative

  • Branford, CT (20 miles from Oxford, CT)
  • 7 days ago
  • Branford, CT (20 miles from Oxford, CT)
  • 7 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Rep

  • Monroe, CT (7 miles from Oxford, CT)
  • 10 days ago
  • Monroe, CT (7 miles from Oxford, CT)
  • 10 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Lab Customer Service Representative

  • New Haven, CT (13 miles from Oxford, CT)
  • 13 days ago
  • New Haven, CT (13 miles from Oxford, CT)
  • 13 days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Customer Service Representative I

  • Orange, CT (11 miles from Oxford, CT)
  • 13 days ago
  • Orange, CT (11 miles from Oxford, CT)
  • 13 days ago

Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....

Customer Service Representative I

  • New Haven, CT (13 miles from Oxford, CT)
  • 14 days ago
  • New Haven, CT (13 miles from Oxford, CT)
  • 14 days ago

Performs other customer-service related duties as requested by supervisor....

Insurance Customer Service Representative

  • New Haven, CT (13 miles from Oxford, CT)
  • 30+ days ago
  • New Haven, CT (13 miles from Oxford, CT)
  • 30+ days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative

  • Hamden, CT (11 miles from Oxford, CT)
  • 90+ days ago
  • Hamden, CT (11 miles from Oxford, CT)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Southington, CT (18 miles from Oxford, CT)
  • 90+ days ago
  • Southington, CT (18 miles from Oxford, CT)
  • 90+ days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Demographic Data for Oxford, CT

Moving to Oxford, CT? Find some basic demographic data about Oxford, CT below.


Local
National
12,689
307
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Oxford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oxford, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oxford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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