Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 7 hours ago
- Melville, NY (23 miles from Norwalk, CT)
- 7 hours ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
Bilingual Customer Service Representative
- White Plains, NY (18 miles from Norwalk, CT)
- 6 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 6 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Loss Prevention Customer Service Associate II
- Commack, NY (21 miles from Norwalk, CT)
- 7 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Plainview, NY (23 miles from Norwalk, CT)
- 10 days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 10 days ago
engineering, business, marketing, finance, economics, customer service, account management, etc....
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 19 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 19 days ago
We're looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Loss Prevention Customer Service Associate
- Commack, NY (21 miles from Norwalk, CT)
- 20 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 20 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Monroe, CT (18 miles from Norwalk, CT)
- 20 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 20 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 25 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
LP Customer Service Associate II
- Pelham, NY (24 miles from Norwalk, CT)
- 27 days ago
- Pelham, NY (24 miles from Norwalk, CT)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- White Plains, NY (18 miles from Norwalk, CT)
- 27 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 27 days ago
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....
Commercial Lines Insurance, Senior Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
service skills Data entry with attention to detail Ability to prioritize tasks to meet strict deadlines Strong oral and written communication skills Ability to work independently, as well as in a team...
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 30+ days ago
Customer Service Representative Russell Tobin Port Washington, NY Russell Tobin's client an eyewear multinational corporation is hiring a Customer Service Representative in Port Washington, NY 11050...
Remote WorkAssociate Customer Service Representative-Melville, New York Hybrid
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
Qulaifications: High School Education or Equivalent, required. 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly rate listed is a good faith...
Customer Service Representative - HPN
- White Plains, NY (18 miles from Norwalk, CT)
- 45+ days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 45+ days ago
excellent customer service....
Customer Service Representative
- White Plains, NY (18 miles from Norwalk, CT)
- 60+ days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 60+ days ago
Position Summary The Customer Service Representative is responsible for answering all incoming telephone calls, responding to patient emails, correspondence, and messages in order to resolve patient...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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