Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service: Must Have P&C Insurance Brokers License
- Huntington, NY (17 miles from Norwalk, CT)
- 2 hours ago
- Huntington, NY (17 miles from Norwalk, CT)
- 2 hours ago
servicing existing clients cross selling call clients to collect money binders quoting billing payments answer phone once in a while quoting renewals and new policies An insurance agent that has...
Customer Service Representative- State Farm Insurance
- East Northport, NY (19 miles from Norwalk, CT)
- 6 days ago
- East Northport, NY (19 miles from Norwalk, CT)
- 6 days ago
Provide prompt, accurate, and friendly customer service....
LP Customer Service Associate II LP Customer Service Associate II
- Pelham, NY (24 miles from Norwalk, CT)
- 7 days ago
- Pelham, NY (24 miles from Norwalk, CT)
- 7 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Village of Pelham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 7 days ago
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 7 days ago
Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Mount Kisco, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
- Norwalk, CT
- 7 days ago
- Norwalk, CT
- 7 days ago
Loss Prevention Customer Service Associate II (Tactical) TJX Companies 3.5 ( ) Norwalk, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Service Representative - State Farm Agent Team Member
- Stratford, CT (17 miles from Norwalk, CT)
- 10 days ago
- Stratford, CT (17 miles from Norwalk, CT)
- 10 days ago
Previous customer service experience preferred. #J-18808-Ljbffr...
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (23 miles from Norwalk, CT)
- 16 days ago
- New Rochelle, NY (23 miles from Norwalk, CT)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Stony Brook, NY (22 miles from Norwalk, CT)
- 18 days ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 21 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 21 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Customer Service Associate (Non-Bilingual)
- Melville, NY (23 miles from Norwalk, CT)
- 28 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 28 days ago
Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....
Retail Loss Prevention Customer Service Associate II
- Hartsdale, NY (20 miles from Norwalk, CT)
- 29 days ago
- Hartsdale, NY (20 miles from Norwalk, CT)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Tactical)
- Norwalk, CT
- 30+ days ago
- Norwalk, CT
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Commack, NY (21 miles from Norwalk, CT)
- 30+ days ago
- Commack, NY (21 miles from Norwalk, CT)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Milford, CT (21 miles from Norwalk, CT)
- 30+ days ago
- Milford, CT (21 miles from Norwalk, CT)
- 30+ days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
- Monroe, CT (18 miles from Norwalk, CT)
- 45+ days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 45+ days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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