Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
service....
Customer Service Representative-Melville NY-Hybrid
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
. * 1-3 years of customer service experience....
Loss Prevention Customer Service Associate II
- Greenvale, NY (23 miles from Norwalk, CT)
- 2 days ago
- Greenvale, NY (23 miles from Norwalk, CT)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 4 days ago
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Valhalla, NY (18 miles from Norwalk, CT)
- 4 days ago
- Valhalla, NY (18 miles from Norwalk, CT)
- 4 days ago
The Customer Service Associate is responsible for managing the day-to-day processes of the call center....
- Stamford, CT (7 miles from Norwalk, CT)
- 7 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 7 days ago
for an experienced Customer Service Rep for our Stamford client....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 15 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Customer Service Representative
- Elmsford, NY (20 miles from Norwalk, CT)
- 17 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 17 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 30+ days ago
Were looking for Customer Service Professionals for our Melville, New York office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 45+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 45+ days ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
Customer Service Representative
- Plainview, NY (23 miles from Norwalk, CT)
- 45+ days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 45+ days ago
engineering, business, marketing, finance, economics, customer service, account management, etc....
Loss Prevention Customer Service Associate
- Commack, NY (21 miles from Norwalk, CT)
- 60+ days ago
- Commack, NY (21 miles from Norwalk, CT)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
LP Customer Service Associate II
- Pelham, NY (24 miles from Norwalk, CT)
- 60+ days ago
- Pelham, NY (24 miles from Norwalk, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Customer Service Representative-Melville, New York Hybrid
- Melville, NY (23 miles from Norwalk, CT)
- 60+ days ago
- Melville, NY (23 miles from Norwalk, CT)
- 60+ days ago
Qulaifications: High School Education or Equivalent, required. 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly rate listed is a good faith...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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