Customer Service Jobs in New Canaan, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative

  • Port Washington, NY (24 miles from New Canaan, CT)
  • 10 days ago
  • Port Washington, NY (24 miles from New Canaan, CT)
  • 10 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Rep

  • Milford, CT (23 miles from New Canaan, CT)
  • 4 days ago
  • Milford, CT (23 miles from New Canaan, CT)
  • 4 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (22 miles from New Canaan, CT)
  • 7 days ago
  • New Rochelle, NY (22 miles from New Canaan, CT)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

lp customer service associate II

  • Yonkers, NY (24 miles from New Canaan, CT)
  • 8 days ago
  • Yonkers, NY (24 miles from New Canaan, CT)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Monroe, CT (18 miles from New Canaan, CT)
  • 9 days ago
  • Monroe, CT (18 miles from New Canaan, CT)
  • 9 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative - Westchester

  • White Plains, NY (16 miles from New Canaan, CT)
  • 11 days ago
  • White Plains, NY (16 miles from New Canaan, CT)
  • 11 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Loss Prevention Customer Service Associate II

  • Hartsdale, NY (18 miles from New Canaan, CT)
  • 18 days ago
  • Hartsdale, NY (18 miles from New Canaan, CT)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate 2

  • Stamford, CT (7 miles from New Canaan, CT)
  • 21 days ago
  • Stamford, CT (7 miles from New Canaan, CT)
  • 21 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Mount Kisco, NY (11 miles from New Canaan, CT)
  • 28 days ago
  • Mount Kisco, NY (11 miles from New Canaan, CT)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Stamford, CT (7 miles from New Canaan, CT)
  • 30+ days ago
  • Stamford, CT (7 miles from New Canaan, CT)
  • 30+ days ago

for an experienced Customer Service Rep for our Stamford client....

Customer Service Associate II

  • Norwalk, CT (4 miles from New Canaan, CT)
  • 30+ days ago
  • Norwalk, CT (4 miles from New Canaan, CT)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Elmsford, NY (17 miles from New Canaan, CT)
  • 30+ days ago
  • Elmsford, NY (17 miles from New Canaan, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Customer Service Representative

  • Buchanan, NY (24 miles from New Canaan, CT)
  • 45+ days ago
  • Buchanan, NY (24 miles from New Canaan, CT)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Demographic Data for New Canaan, CT

Moving to New Canaan, CT? Find some basic demographic data about New Canaan, CT below.


Local
National
20,612
633
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in New Canaan, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Canaan, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Canaan, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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