Customer Service Jobs in Litchfield, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (20 miles from Litchfield, CT)
- 4 days ago
- Horton International, LLC
- Farmington, CT (20 miles from Litchfield, CT)
- 4 days ago
& Casualty insurance license, valid in Connecticut or transferable from another state (required) 2+ years of experience in insurance customer service or sales Proven success working with multiple insurance...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (23 miles from Litchfield, CT)
- 90+ days ago
- West Hartford, CT (23 miles from Litchfield, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Southington, CT (20 miles from Litchfield, CT)
- 90+ days ago
- Southington, CT (20 miles from Litchfield, CT)
- 90+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Litchfield, CT
Moving to Litchfield, CT? Find some basic demographic data about Litchfield, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Litchfield, CT
Highest Education Level
Customer Services in Litchfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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