Customer Service Jobs in Lebanon, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Overnight Customer Service Rep
- Hartford, CT (23 miles from Lebanon, CT)
- 10 days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 10 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Hartford, CT (23 miles from Lebanon, CT)
- 12 days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 12 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Hartford, CT (23 miles from Lebanon, CT)
- 13 days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 13 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Bolton, CT (13 miles from Lebanon, CT)
- 16 days ago
- Bolton, CT (13 miles from Lebanon, CT)
- 16 days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Customer Service Representative- Smithfield, RI
- Danielson, CT (22 miles from Lebanon, CT)
- 20 days ago
- Danielson, CT (22 miles from Lebanon, CT)
- 20 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Danielson, CT (22 miles from Lebanon, CT)
- 20 days ago
- Danielson, CT (22 miles from Lebanon, CT)
- 20 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (23 miles from Lebanon, CT)
- 21 days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 21 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (21 miles from Lebanon, CT)
- 24 days ago
- Wethersfield, CT (21 miles from Lebanon, CT)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (23 miles from Lebanon, CT)
- 24 days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (23 miles from Lebanon, CT)
- 30+ days ago
- Hartford, CT (23 miles from Lebanon, CT)
- 30+ days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (21 miles from Lebanon, CT)
- 45+ days ago
- Wethersfield, CT (21 miles from Lebanon, CT)
- 45+ days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative
- East Hartford, CT (22 miles from Lebanon, CT)
- 45+ days ago
- East Hartford, CT (22 miles from Lebanon, CT)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (21 miles from Lebanon, CT)
- 60+ days ago
- Wethersfield, CT (21 miles from Lebanon, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep/Car Wash Attendant
- Vernon, CT (18 miles from Lebanon, CT)
- 90+ days ago
- Vernon, CT (18 miles from Lebanon, CT)
- 90+ days ago
Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....
Demographic Data for Lebanon, CT
Moving to Lebanon, CT? Find some basic demographic data about Lebanon, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, CT
Highest Education Level
Customer Services in Lebanon, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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