Customer Service Jobs in Kensington, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Loss Prevention Customer Service Associate

  • New Haven, CT (21 miles from Kensington, CT)
  • 2 hours ago
  • New Haven, CT (21 miles from Kensington, CT)
  • 2 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Newington, CT (6 miles from Kensington, CT)
  • 15 hours ago
  • Newington, CT (6 miles from Kensington, CT)
  • 15 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Licensed Senior Customer Service Representative - National Remote

  • Hartford, CT (13 miles from Kensington, CT)
  • 1 day ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 1 day ago

It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...

Remote Work

Call Center Customer Service Rep

  • New Haven, CT (21 miles from Kensington, CT)
  • 1 day ago
  • New Haven, CT (21 miles from Kensington, CT)
  • 1 day ago

Excellent customer service skills with the ability to communicate effectively and in a confidential manner....

Senior Customer Service Representative - Farmington, CT

  • Farmington, CT (8 miles from Kensington, CT)
  • 1 day ago
  • Farmington, CT (8 miles from Kensington, CT)
  • 1 day ago

The ideal candidate will have experience in customer service and preferably experience working over the phone. They need to be confident with multi-tasking....

Customer Service Representative

  • Hartford, CT (13 miles from Kensington, CT)
  • 1 day ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 1 day ago

Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....

Loss Prevention Customer Service Associate

  • Hamden, CT (18 miles from Kensington, CT)
  • 2 days ago
  • Hamden, CT (18 miles from Kensington, CT)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • East Windsor, CT (22 miles from Kensington, CT)
  • 6 days ago
  • East Windsor, CT (22 miles from Kensington, CT)
  • 6 days ago

Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Customer Service Representative - National Remote

  • Hartford, CT (13 miles from Kensington, CT)
  • 9 days ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 9 days ago

.** **SM** As a divvyDOSE **Customer Service Representative**, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....

Remote Work

Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (13 miles from Kensington, CT)
  • 10 days ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 10 days ago

.** As a **Senior Customer Service Representative,** you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (13 miles from Kensington, CT)
  • 10 days ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 10 days ago

.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!

  • Hartford, CT (13 miles from Kensington, CT)
  • 21 days ago
  • Hartford, CT (13 miles from Kensington, CT)
  • 21 days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)

  • Wethersfield, CT (8 miles from Kensington, CT)
  • 23 days ago
  • Wethersfield, CT (8 miles from Kensington, CT)
  • 23 days ago

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...

Customer Service Representative - PT

  • Windsor Locks, CT (22 miles from Kensington, CT)
  • 25 days ago
  • Windsor Locks, CT (22 miles from Kensington, CT)
  • 25 days ago

service....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (8 miles from Kensington, CT)
  • 26 days ago
  • Wethersfield, CT (8 miles from Kensington, CT)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Kensington, CT

Moving to Kensington, CT? Find some basic demographic data about Kensington, CT below.


Local
National
3,605,944
87,557

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Kensington, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kensington, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kensington, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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