Customer Service Jobs in Hamden, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Monroe, CT (15 miles from Hamden, CT)
- 21 days ago
- Monroe, CT (15 miles from Hamden, CT)
- 21 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Associate
- Newington, CT (24 miles from Hamden, CT)
- 25 days ago
- Newington, CT (24 miles from Hamden, CT)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Customer Service Representative I
- New Haven, CT (4 miles from Hamden, CT)
- 45+ days ago
- New Haven, CT (4 miles from Hamden, CT)
- 45+ days ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (16 miles from Hamden, CT)
- 45+ days ago
- Southington, CT (16 miles from Hamden, CT)
- 45+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (4 miles from Hamden, CT)
- 45+ days ago
- New Haven, CT (4 miles from Hamden, CT)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...
Lab Customer Service Representative
- Stratford, CT (13 miles from Hamden, CT)
- 60+ days ago
- Stratford, CT (13 miles from Hamden, CT)
- 60+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Accounting -Customer Service Representative
- Fairfield, CT (22 miles from Hamden, CT)
- 60+ days ago
- Fairfield, CT (22 miles from Hamden, CT)
- 60+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Service Coordinator/Customer Service Representative
- Bethel, CT (23 miles from Hamden, CT)
- 90+ days ago
- Bethel, CT (23 miles from Hamden, CT)
- 90+ days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Senior Customer Service Associate
- Farmington, CT (24 miles from Hamden, CT)
- 90+ days ago
- Farmington, CT (24 miles from Hamden, CT)
- 90+ days ago
Leadership and support: mentor and coach Customer Service Associates. Serve as backup for/extension of leadership team empowered to handle emotional, escalated calls....
Medicare Customer Service Associate
- Farmington, CT (24 miles from Hamden, CT)
- 90+ days ago
- Farmington, CT (24 miles from Hamden, CT)
- 90+ days ago
Summary: To provide telephonic customer service to members, providers and facilities....
Demographic Data for Hamden, CT
Moving to Hamden, CT? Find some basic demographic data about Hamden, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hamden, CT
Highest Education Level
Customer Services in Hamden, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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