Customer Service Jobs in Greenwich, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

GEICO Customer Service Representative

  • Hempstead, NY (22 miles from Greenwich, CT)
  • 4 days ago
  • Hempstead, NY (22 miles from Greenwich, CT)
  • 4 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Representative/Cashier

  • Yonkers, NY (14 miles from Greenwich, CT)
  • 4 days ago
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 4 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (19 miles from Greenwich, CT)
  • 5 days ago
  • Englewood Cliffs, NJ (19 miles from Greenwich, CT)
  • 5 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Customer Service Representative- State Farm Insurance

  • East Northport, NY (20 miles from Greenwich, CT)
  • 15 days ago
  • East Northport, NY (20 miles from Greenwich, CT)
  • 15 days ago

Provide prompt, accurate, and friendly customer service....

LP Customer Service Associate II LP Customer Service Associate II

  • Pelham, NY (13 miles from Greenwich, CT)
  • 16 days ago
  • Pelham, NY (13 miles from Greenwich, CT)
  • 16 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Village of Pelham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (11 miles from Greenwich, CT)
  • 24 days ago
  • New Rochelle, NY (11 miles from Greenwich, CT)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Elmsford, NY (10 miles from Greenwich, CT)
  • 30+ days ago
  • Elmsford, NY (10 miles from Greenwich, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Selling - Customer Service Representative

  • Bronx, NY (21 miles from Greenwich, CT)
  • 30+ days ago
  • Bronx, NY (21 miles from Greenwich, CT)
  • 30+ days ago

We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....

Customer Service Associate (Non-Bilingual)

  • Melville, NY (21 miles from Greenwich, CT)
  • 30+ days ago
  • Melville, NY (21 miles from Greenwich, CT)
  • 30+ days ago

Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....

Retail Loss Prevention Customer Service Associate I

  • Commack, NY (22 miles from Greenwich, CT)
  • 30+ days ago
  • Commack, NY (22 miles from Greenwich, CT)
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Loss Prevention Customer Service Associate 2

  • Stamford, CT (4 miles from Greenwich, CT)
  • 60+ days ago
  • Stamford, CT (4 miles from Greenwich, CT)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II

  • Pelham, NY (13 miles from Greenwich, CT)
  • 90+ days ago
  • Pelham, NY (13 miles from Greenwich, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Bronx, NY (21 miles from Greenwich, CT)
  • 90+ days ago
  • Bronx, NY (21 miles from Greenwich, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Greenwich, CT

Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.


Local
National
40,297
1,919
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Greenwich, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Greenwich, CT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwich, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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