Customer Service Jobs in Glastonbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT (14 miles from Glastonbury, CT)
- 15 days ago
- Horton International, LLC
- Farmington, CT (14 miles from Glastonbury, CT)
- 15 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
Customer Service Representative - HCB Ops - Hybrid, Hartford CT
- Hartford, CT (8 miles from Glastonbury, CT)
- 10 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 10 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experi ence by manner of how customer service inquiries and problems via telephone, internet or written...
Customer Service Representative Customer Service Representative
- Hartford, CT (8 miles from Glastonbury, CT)
- 16 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 16 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Remote WorkUniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (5 miles from Glastonbury, CT)
- 26 days ago
- Wethersfield, CT (5 miles from Glastonbury, CT)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Newington, CT (9 miles from Glastonbury, CT)
- 30+ days ago
- Newington, CT (9 miles from Glastonbury, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
- Hartford, CT (8 miles from Glastonbury, CT)
- 30+ days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 30+ days ago
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
Customer Service Representative
- Hartford, CT (8 miles from Glastonbury, CT)
- 30+ days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 30+ days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 45+ days ago
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 45+ days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (5 miles from Glastonbury, CT)
- 90+ days ago
- Wethersfield, CT (5 miles from Glastonbury, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, InMotion
- Windsor Locks, CT (16 miles from Glastonbury, CT)
- 90+ days ago
- Windsor Locks, CT (16 miles from Glastonbury, CT)
- 90+ days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (11 miles from Glastonbury, CT)
- 90+ days ago
- West Hartford, CT (11 miles from Glastonbury, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Southington, CT (18 miles from Glastonbury, CT)
- 90+ days ago
- Southington, CT (18 miles from Glastonbury, CT)
- 90+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Glastonbury, CT
Moving to Glastonbury, CT? Find some basic demographic data about Glastonbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Glastonbury, CT
Highest Education Level
Customer Services in Glastonbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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