Customer Service Jobs in Fairfield, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Kings Park, NY (19 miles from Fairfield, CT)
- 10 days ago
- Kings Park, NY (19 miles from Fairfield, CT)
- 10 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Milford, CT (12 miles from Fairfield, CT)
- 4 days ago
- Milford, CT (12 miles from Fairfield, CT)
- 4 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
- Monroe, CT (11 miles from Fairfield, CT)
- 8 days ago
- Monroe, CT (11 miles from Fairfield, CT)
- 8 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Lab Customer Service Representative
- New Haven, CT (20 miles from Fairfield, CT)
- 11 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 11 days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- Orange, CT (14 miles from Fairfield, CT)
- 11 days ago
- Orange, CT (14 miles from Fairfield, CT)
- 11 days ago
Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....
Customer Service Representative I
- New Haven, CT (20 miles from Fairfield, CT)
- 12 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 12 days ago
Performs other customer-service related duties as requested by supervisor....
Loss Prevention Customer Service Associate 2
- Stamford, CT (15 miles from Fairfield, CT)
- 21 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (22 miles from Fairfield, CT)
- 27 days ago
- Mount Kisco, NY (22 miles from Fairfield, CT)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Stamford, CT (15 miles from Fairfield, CT)
- 30+ days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 30+ days ago
for an experienced Customer Service Rep for our Stamford client....
Insurance Customer Service Representative
- New Haven, CT (20 miles from Fairfield, CT)
- 30+ days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 30+ days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
- Norwalk, CT (8 miles from Fairfield, CT)
- 30+ days ago
- Norwalk, CT (8 miles from Fairfield, CT)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hamden, CT (22 miles from Fairfield, CT)
- 90+ days ago
- Hamden, CT (22 miles from Fairfield, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, CT
Highest Education Level
Customer Services in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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