Customer Service Jobs in Cromwell, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Customer Service Representative

  • Hamden, CT (21 miles from Cromwell, CT)
  • 1 day ago
  • Hamden, CT (21 miles from Cromwell, CT)
  • 1 day ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!

  • Hartford, CT (12 miles from Cromwell, CT)
  • 1 day ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 1 day ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)

  • Wethersfield, CT (6 miles from Cromwell, CT)
  • 3 days ago
  • Wethersfield, CT (6 miles from Cromwell, CT)
  • 3 days ago

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...

Customer Service Representative

  • East Hartford, CT (12 miles from Cromwell, CT)
  • 3 days ago
  • East Hartford, CT (12 miles from Cromwell, CT)
  • 3 days ago

Customer Service Representative** **Position Summary:** Adecco is assisting a local client recruiting for accounts **Customer Service Representative (CSR)** to support storeroom operations at a customer...

Customer Service Representative - PT

  • Windsor Locks, CT (21 miles from Cromwell, CT)
  • 5 days ago
  • Windsor Locks, CT (21 miles from Cromwell, CT)
  • 5 days ago

service....

Customer Service Representative - Remote - eviCore

  • Bloomfield, CT (17 miles from Cromwell, CT)
  • 5 days ago
  • Bloomfield, CT (17 miles from Cromwell, CT)
  • 5 days ago

Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - Remote - eviCore After completion of application, be sure to complete the required assessment to continue...

Remote Work

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (6 miles from Cromwell, CT)
  • 6 days ago
  • Wethersfield, CT (6 miles from Cromwell, CT)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Representative, Customer Service - Insurance Verification

  • Hartford, CT (12 miles from Cromwell, CT)
  • 7 days ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 7 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Lead Customer Service Representative - National Remote

  • Hartford, CT (12 miles from Cromwell, CT)
  • 8 days ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 8 days ago

.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....

Remote Work

Customer Service Representative (remote)

  • Hartford, CT (12 miles from Cromwell, CT)
  • 11 days ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 11 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate, InMotion

  • Windsor Locks, CT (21 miles from Cromwell, CT)
  • 11 days ago
  • Windsor Locks, CT (21 miles from Cromwell, CT)
  • 11 days ago

The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (12 miles from Cromwell, CT)
  • 12 days ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - East Hartford, CT

  • East Hartford, CT (12 miles from Cromwell, CT)
  • 17 days ago
  • East Hartford, CT (12 miles from Cromwell, CT)
  • 17 days ago

Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...

Senior Customer Service Representative - National Remote

  • Hartford, CT (12 miles from Cromwell, CT)
  • 30+ days ago
  • Hartford, CT (12 miles from Cromwell, CT)
  • 30+ days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Retail Customer Service Associate

  • Newington, CT (6 miles from Cromwell, CT)
  • 30+ days ago
  • Newington, CT (6 miles from Cromwell, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Demographic Data for Cromwell, CT

Moving to Cromwell, CT? Find some basic demographic data about Cromwell, CT below.


Local
National
14,225
389
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Cromwell, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cromwell, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cromwell, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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