Customer Service Jobs in Cromwell, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hamden, CT (21 miles from Cromwell, CT)
- 1 day ago
- Hamden, CT (21 miles from Cromwell, CT)
- 1 day ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!
- Hartford, CT (12 miles from Cromwell, CT)
- 1 day ago
- Hartford, CT (12 miles from Cromwell, CT)
- 1 day ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (6 miles from Cromwell, CT)
- 3 days ago
- Wethersfield, CT (6 miles from Cromwell, CT)
- 3 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative
- East Hartford, CT (12 miles from Cromwell, CT)
- 3 days ago
- East Hartford, CT (12 miles from Cromwell, CT)
- 3 days ago
Customer Service Representative** **Position Summary:** Adecco is assisting a local client recruiting for accounts **Customer Service Representative (CSR)** to support storeroom operations at a customer...
Customer Service Representative - PT
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 5 days ago
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 5 days ago
service....
Customer Service Representative - Remote - eviCore
- Bloomfield, CT (17 miles from Cromwell, CT)
- 5 days ago
- Bloomfield, CT (17 miles from Cromwell, CT)
- 5 days ago
Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - Remote - eviCore After completion of application, be sure to complete the required assessment to continue...
Remote WorkUniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (6 miles from Cromwell, CT)
- 6 days ago
- Wethersfield, CT (6 miles from Cromwell, CT)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Representative, Customer Service - Insurance Verification
- Hartford, CT (12 miles from Cromwell, CT)
- 7 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 7 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Lead Customer Service Representative - National Remote
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....
Remote WorkCustomer Service Representative (remote)
- Hartford, CT (12 miles from Cromwell, CT)
- 11 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 11 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Associate, InMotion
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 11 days ago
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 11 days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (12 miles from Cromwell, CT)
- 12 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep - East Hartford, CT
- East Hartford, CT (12 miles from Cromwell, CT)
- 17 days ago
- East Hartford, CT (12 miles from Cromwell, CT)
- 17 days ago
Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Senior Customer Service Representative - National Remote
- Hartford, CT (12 miles from Cromwell, CT)
- 30+ days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 30+ days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote WorkRetail Customer Service Associate
- Newington, CT (6 miles from Cromwell, CT)
- 30+ days ago
- Newington, CT (6 miles from Cromwell, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Demographic Data for Cromwell, CT
Moving to Cromwell, CT? Find some basic demographic data about Cromwell, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cromwell, CT
Highest Education Level
Customer Services in Cromwell, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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