Customer Service Jobs in Columbia, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Hartford, CT (19 miles from Columbia, CT)
- 22 hours ago
- Hartford, CT (19 miles from Columbia, CT)
- 22 hours ago
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
Customer Service Representative
- Hartford, CT (19 miles from Columbia, CT)
- 2 days ago
- Hartford, CT (19 miles from Columbia, CT)
- 2 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative
- Hartford, CT (19 miles from Columbia, CT)
- 5 days ago
- Hartford, CT (19 miles from Columbia, CT)
- 5 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Senior Customer Service Representative
- Hartford, CT (19 miles from Columbia, CT)
- 9 days ago
- Hartford, CT (19 miles from Columbia, CT)
- 9 days ago
.** A **Senior Customer Service Representative**, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
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Overnight Customer Service Rep
- Hartford, CT (19 miles from Columbia, CT)
- 24 days ago
- Hartford, CT (19 miles from Columbia, CT)
- 24 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bolton, CT (8 miles from Columbia, CT)
- 30+ days ago
- Bolton, CT (8 miles from Columbia, CT)
- 30+ days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Customer Service Representative- Smithfield, RI
- Danielson, CT (23 miles from Columbia, CT)
- 30+ days ago
- Danielson, CT (23 miles from Columbia, CT)
- 30+ days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Danielson, CT (23 miles from Columbia, CT)
- 30+ days ago
- Danielson, CT (23 miles from Columbia, CT)
- 30+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative
- East Windsor, CT (21 miles from Columbia, CT)
- 45+ days ago
- East Windsor, CT (21 miles from Columbia, CT)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (18 miles from Columbia, CT)
- 60+ days ago
- Wethersfield, CT (18 miles from Columbia, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, InMotion
- Windsor Locks, CT (24 miles from Columbia, CT)
- 60+ days ago
- Windsor Locks, CT (24 miles from Columbia, CT)
- 60+ days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (24 miles from Columbia, CT)
- 90+ days ago
- West Hartford, CT (24 miles from Columbia, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Columbia, CT
Moving to Columbia, CT? Find some basic demographic data about Columbia, CT below.
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Salary for Customer Service Jobs in Columbia, CT
Highest Education Level
Customer Services in Columbia, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Conflict Resolution
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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