Customer Service Jobs in Branford, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Monroe, CT (22 miles from Branford, CT)
- 21 days ago
- Monroe, CT (22 miles from Branford, CT)
- 21 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Representative I
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (22 miles from Branford, CT)
- 45+ days ago
- Southington, CT (22 miles from Branford, CT)
- 45+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Hamden, CT (9 miles from Branford, CT)
- 60+ days ago
- Hamden, CT (9 miles from Branford, CT)
- 60+ days ago
Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...
Lab Customer Service Representative
- Stratford, CT (17 miles from Branford, CT)
- 60+ days ago
- Stratford, CT (17 miles from Branford, CT)
- 60+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
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Salary for Customer Service Jobs in Branford, CT
Highest Education Level
Customer Services in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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