Customer Service Jobs in Bethel, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Call Center Customer Service Rep
- New Haven, CT (24 miles from Bethel, CT)
- 18 hours ago
- New Haven, CT (24 miles from Bethel, CT)
- 18 hours ago
Excellent customer service skills with the ability to communicate effectively and in a confidential manner....
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (21 miles from Bethel, CT)
- 3 days ago
- Mount Kisco, NY (21 miles from Bethel, CT)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Stamford, CT (23 miles from Bethel, CT)
- 6 days ago
- Stamford, CT (23 miles from Bethel, CT)
- 6 days ago
for an experienced Customer Service Rep for our Stamford client....
Insurance Customer Service Representative
- New Haven, CT (24 miles from Bethel, CT)
- 8 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 8 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
- Norwalk, CT (17 miles from Bethel, CT)
- 9 days ago
- Norwalk, CT (17 miles from Bethel, CT)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- New Haven, CT (24 miles from Bethel, CT)
- 14 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Hamden, CT (23 miles from Bethel, CT)
- 17 days ago
- Hamden, CT (23 miles from Bethel, CT)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hamden, CT (23 miles from Bethel, CT)
- 90+ days ago
- Hamden, CT (23 miles from Bethel, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Customer Service Representative (Part Time)
- Stamford, CT (23 miles from Bethel, CT)
- 90+ days ago
- Stamford, CT (23 miles from Bethel, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Bethel, CT
Moving to Bethel, CT? Find some basic demographic data about Bethel, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bethel, CT
Highest Education Level
Customer Services in Bethel, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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