Customer Service Jobs in Monument, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Insurance - Sales
- Colorado Springs, CO (17 miles from Monument, CO)
- 45+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 45+ days ago
Maintain required Property & Casualty license and state registrations....
Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
We are looking for a Call Center Representative to support our customer service operations....
Medical Equipment Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 9 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 9 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Commercial Lines Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 12 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 12 days ago
and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...
Remote WorkPart Time Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 18 days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 18 days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Loss Prevention Customer Service Associate
- Castle Rock, CO (14 miles from Monument, CO)
- 30+ days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Overnight Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 30+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Morning & Lunch Shift
- Castle Rock, CO (14 miles from Monument, CO)
- 60+ days ago
- Castle Rock, CO (14 miles from Monument, CO)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Full Time Morning Customer Service Representative
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
- Colorado Springs, CO (17 miles from Monument, CO)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(06355) - 605 w Midland ave
- Woodland Park, CO (13 miles from Monument, CO)
- 90+ days ago
- Woodland Park, CO (13 miles from Monument, CO)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Demographic Data for Monument, CO
Moving to Monument, CO? Find some basic demographic data about Monument, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monument, CO
Highest Education Level
Customer Services in Monument, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »