Customer Service Jobs in Monument, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Insurance - Sales

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 45+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 45+ days ago

Maintain required Property & Casualty license and state registrations....

Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 4 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 4 days ago

We are looking for a Call Center Representative to support our customer service operations....

Medical Equipment Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 4 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 9 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 9 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Commercial Lines Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 12 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 12 days ago

and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...

Remote Work

Part Time Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 18 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 18 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Loss Prevention Customer Service Associate

  • Castle Rock, CO (14 miles from Monument, CO)
  • 30+ days ago
  • Castle Rock, CO (14 miles from Monument, CO)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Overnight Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Morning & Lunch Shift

  • Castle Rock, CO (14 miles from Monument, CO)
  • 60+ days ago
  • Castle Rock, CO (14 miles from Monument, CO)
  • 60+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Full Time Morning Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep(06355) - 605 w Midland ave

  • Woodland Park, CO (13 miles from Monument, CO)
  • 90+ days ago
  • Woodland Park, CO (13 miles from Monument, CO)
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Demographic Data for Monument, CO

Moving to Monument, CO? Find some basic demographic data about Monument, CO below.


Local
National
27,533
796
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Monument, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Monument, CO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monument, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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