Customer Service Jobs in Colorado

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 61 Jobs

Customer Service Insurance - Sales

  • Colorado Springs, CO
  • 45+ days ago
  • Colorado Springs, CO
  • 45+ days ago

Maintain required Property & Casualty license and state registrations....

Retail Customer Service Associate

  • Mead, CO
  • 2 days ago
  • Mead, CO
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...

Temp - Customer Service Representative

  • Fort Collins, CO
  • 2 days ago
  • Fort Collins, CO
  • 2 days ago

Customer service experience with a manufacturer of building products preferred. Excellent verbal and written communication skills. SAP software experience, CMS experiences a plus....

Bilingual Customer Service Representative

  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....

Remote Work

Insurance Customer Service Representative

  • Wheat Ridge, CO
  • 6 days ago
  • Wheat Ridge, CO
  • 6 days ago

insurance accounts, ensuring timely and accurate policy renewals Provide customer service to clients, addressing inquiries and requests Quote new and renewal business Maintain client records and update...

Insurance Sales and Customer Service Representative

  • Lakewood, CO
  • 6 days ago
  • Lakewood, CO
  • 6 days ago

Requirement Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....

Customer Service Representative / Sales

  • Aurora, CO
  • 6 days ago
  • Aurora, CO
  • 6 days ago

Requirement Required Qualifications : Active Colorado Property & Casualty Insurance License (required)....

Remote Work

Medical Equipment Customer Service Representative

  • Denver, CO
  • 7 days ago
  • Denver, CO
  • 7 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Rep (Financial Counselor) , FT

  • Gunnison, CO
  • 8 days ago
  • Gunnison, CO
  • 8 days ago

Position informs and counsels patients in regard to their financial liability for healthcare services. Position screens and refers patients to the appropriate agency to apply for state health...

Customer Service Representative Evenings

  • Denver, CO
  • 9 days ago
  • Denver, CO
  • 9 days ago

Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative - PM

  • Castle Rock, CO
  • 9 days ago
  • Castle Rock, CO
  • 9 days ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Customer Service Associate

  • Denver, CO
  • 10 days ago
  • Denver, CO
  • 10 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Fountain, CO
  • 10 days ago
  • Fountain, CO
  • 10 days ago

Generate customer service reports that identify opportunities for improving customer service....

Customer Service Representative

  • Colorado Springs, CO
  • 11 days ago
  • Colorado Springs, CO
  • 11 days ago

We are looking for a Call Center Representative to support our customer service operations....

Loss Prevention Customer Service Associate II - Full Time

  • Westminster, CO
  • 13 days ago
  • Westminster, CO
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Colorado offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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