Customer Service Jobs in Colorado

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 65 Jobs

Customer Service Insurance - Sales

  • Colorado Springs, CO
  • 45+ days ago
  • Colorado Springs, CO
  • 45+ days ago

Maintain required Property & Casualty license and state registrations....

Customer Service Representative

  • Lakewood, CO
  • 5 hours ago
  • Lakewood, CO
  • 5 hours ago

by providing a superior level of customer service to members, prospective members, and guests....

State Farm Customer Service Representative

  • Aurora, CO
  • 9 hours ago
  • Aurora, CO
  • 9 hours ago

If you currently have a Property and Casualty License & Life and health and possess the qualities below please attach your resume and a cover letter....

Loss Prevention Customer Service Associate

  • Broomfield, CO
  • 9 hours ago
  • Broomfield, CO
  • 9 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Denver, CO
  • 13 hours ago
  • Denver, CO
  • 13 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Commercial Lines Customer Service Representative

  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...

Remote Work

Licensed Insurance Customer Service Sales

  • Boulder, CO
  • 1 day ago
  • Boulder, CO
  • 1 day ago

Active Property and Casualty license is required....

Inside Sales - Customer Service Representative

  • Boulder, CO
  • 3 days ago
  • Boulder, CO
  • 3 days ago

Location: Boulder, US-CO Rate: Not Specified Type: Permanent Inside Sales - Customer Service Representative THE OPPORTUNITY Our Customer Service Representatives must love the customer and must truly...

Distribution Customer Service Representative

  • Commerce City, CO
  • 3 days ago
  • Commerce City, CO
  • 3 days ago

Typing 10 key typing Communication skills Entry level Full Job Description Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding...

Loss Prevention Customer Service Associate II - Full Time

  • Broomfield, CO
  • 4 days ago
  • Broomfield, CO
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

Customer Service / Management of Key Accounts Henderson, CO Monday through Friday 8:00am-4:30pm In office full time at Henderson location As a Customer Service Associate, you will take inbound calls...

Customer Service Rep III

  • Centennial, CO
  • 6 days ago
  • Centennial, CO
  • 6 days ago

Education High School Diploma Required - G.E.D Accepted Must be willing to get Property and Casualty License within 6 months of hire date....

Part Time Customer Service Representative

  • Colorado Springs, CO
  • 6 days ago
  • Colorado Springs, CO
  • 6 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Pueblo, CO
  • 6 days ago
  • Pueblo, CO
  • 6 days ago

Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....

Customer Service Representative

  • Lakewood, CO
  • 7 days ago
  • Lakewood, CO
  • 7 days ago

Compensation Details: $21-$25 Job Description: POSITION SUMMARY : The Customer Service Representative (CSR) is the primary person who answers the phone to discuss our services, prices and availability...

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Colorado offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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