Customer Service Jobs in Colorado
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Maintain required Property & Casualty license and state registrations....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
Customer service experience with a manufacturer of building products preferred. Excellent verbal and written communication skills. SAP software experience, CMS experiences a plus....
Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Remote Workinsurance accounts, ensuring timely and accurate policy renewals Provide customer service to clients, addressing inquiries and requests Quote new and renewal business Maintain client records and update...
Requirement Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....
Requirement Required Qualifications : Active Colorado Property & Casualty Insurance License (required)....
Remote WorkFor additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Position informs and counsels patients in regard to their financial liability for healthcare services. Position screens and refers patients to the appropriate agency to apply for state health...
Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Assist customers by effectively resolving all customer service issues....
Generate customer service reports that identify opportunities for improving customer service....
We are looking for a Call Center Representative to support our customer service operations....
Loss Prevention Customer Service Associate II - Full Time
- Westminster, CO
- 13 days ago
- Westminster, CO
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Colorado
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Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colorado
Highest Education Level
Customer Services in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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