Customer Service Jobs in Lucerne, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative
- Fort Collins, CO (23 miles from Lucerne, CO)
- moments ago
- Fort Collins, CO (23 miles from Lucerne, CO)
- moments ago
Healthcare Customer Service Representative TEKsystems - 3.8 Fort Collins, CO Job Details Temporary $18 - $19 an hour 9 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability...
Customer Service Representative
- Eaton, CO (4 miles from Lucerne, CO)
- 1 hour ago
- Eaton, CO (4 miles from Lucerne, CO)
- 1 hour ago
of insurance and customer service experience?...
- Fort Collins, CO (23 miles from Lucerne, CO)
- 10 days ago
- Fort Collins, CO (23 miles from Lucerne, CO)
- 10 days ago
delivery, and general customer service....
Customer Service Rep(06244) - 1018 Mahogany Way
- Severance, CO (8 miles from Lucerne, CO)
- 30+ days ago
- Severance, CO (8 miles from Lucerne, CO)
- 30+ days ago
On the job training involves customer service orientation, interactive computer program, and hands-on practice....
Customer Service Rep(06339) - 1555 Main Street
- Windsor, CO (15 miles from Lucerne, CO)
- 45+ days ago
- Windsor, CO (15 miles from Lucerne, CO)
- 45+ days ago
On the job training involves customer service orientation, interactive computer program, and hands-on practice....
Customer Service Representative
- Greeley, CO (3 miles from Lucerne, CO)
- 60+ days ago
- Greeley, CO (3 miles from Lucerne, CO)
- 60+ days ago
Position at JBS USA Customer Service Representative Purpose and Scope/General Summary: We are looking for a Customer Service Representative for our Prepared Foods Business Unit that will process all...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lucerne, CO
Highest Education Level
Customer Services in Lucerne, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Order Entry
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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