Customer Service Jobs in Lafayette, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

State Farm Customer Service Representative

  • Aurora, CO (23 miles from Lafayette, CO)
  • 23 hours ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 23 hours ago

If you currently have a Property and Casualty License & Life and health and possess the qualities below please attach your resume and a cover letter....

Loss Prevention Customer Service Associate

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 23 hours ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Denver, CO (24 miles from Lafayette, CO)
  • 1 day ago
  • Denver, CO (24 miles from Lafayette, CO)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Inside Sales - Customer Service Representative

  • Boulder, CO (5 miles from Lafayette, CO)
  • 4 days ago
  • Boulder, CO (5 miles from Lafayette, CO)
  • 4 days ago

We expect our Customer Service Representatives to possess: 2+ years of experience in a fast-paced business environment focused on customer service....

Distribution Customer Service Representative

  • Commerce City, CO (20 miles from Lafayette, CO)
  • 4 days ago
  • Commerce City, CO (20 miles from Lafayette, CO)
  • 4 days ago

Typing 10 key typing Communication skills Entry level Full Job Description Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding...

Loss Prevention Customer Service Associate II - Full Time

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 4 days ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Henderson, CO (15 miles from Lafayette, CO)
  • 6 days ago
  • Henderson, CO (15 miles from Lafayette, CO)
  • 6 days ago

Customer Service / Management of Key Accounts Henderson, CO Monday through Friday 8:00am-4:30pm In office full time at Henderson location As a Customer Service Associate, you will take inbound calls...

Customer Service Representatives

  • Longmont, CO (10 miles from Lafayette, CO)
  • 20 days ago
  • Longmont, CO (10 miles from Lafayette, CO)
  • 20 days ago

As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders....

Retail Customer Service Associate

  • Longmont, CO (10 miles from Lafayette, CO)
  • 27 days ago
  • Longmont, CO (10 miles from Lafayette, CO)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...

Customer Service Associate

  • Aurora, CO (23 miles from Lafayette, CO)
  • 45+ days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Weekends

  • Aurora, CO (23 miles from Lafayette, CO)
  • 30+ days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative, Shuttle Operations - Driving

  • Aurora, CO (23 miles from Lafayette, CO)
  • 30+ days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 30+ days ago

Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....

Customer Service Rep/Dispatcher

  • Fort Lupton, CO (17 miles from Lafayette, CO)
  • 60+ days ago
  • Fort Lupton, CO (17 miles from Lafayette, CO)
  • 60+ days ago

POSITION SUMMARY: Under the supervision of the Customer Service Supervisor, this position supports the Customer Service/Dispatch, Sales, Yard team and all areas in these departments; and is responsible...

Customer Service Representative

  • Aurora, CO (23 miles from Lafayette, CO)
  • 60+ days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 60+ days ago

for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights 2PM to 10PM

  • Aurora, CO (23 miles from Lafayette, CO)
  • 60+ days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Lafayette, CO

Moving to Lafayette, CO? Find some basic demographic data about Lafayette, CO below.


Local
National
32,318
1,080
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Lafayette, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lafayette, CO offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lafayette, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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