Customer Service Jobs in Lafayette, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
State Farm Customer Service Representative
- Aurora, CO (23 miles from Lafayette, CO)
- 23 hours ago
- Aurora, CO (23 miles from Lafayette, CO)
- 23 hours ago
If you currently have a Property and Casualty License & Life and health and possess the qualities below please attach your resume and a cover letter....
Loss Prevention Customer Service Associate
- Broomfield, CO (7 miles from Lafayette, CO)
- 23 hours ago
- Broomfield, CO (7 miles from Lafayette, CO)
- 23 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Denver, CO (24 miles from Lafayette, CO)
- 1 day ago
- Denver, CO (24 miles from Lafayette, CO)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Inside Sales - Customer Service Representative
- Boulder, CO (5 miles from Lafayette, CO)
- 4 days ago
- Boulder, CO (5 miles from Lafayette, CO)
- 4 days ago
We expect our Customer Service Representatives to possess: 2+ years of experience in a fast-paced business environment focused on customer service....
Distribution Customer Service Representative
- Commerce City, CO (20 miles from Lafayette, CO)
- 4 days ago
- Commerce City, CO (20 miles from Lafayette, CO)
- 4 days ago
Typing 10 key typing Communication skills Entry level Full Job Description Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding...
Loss Prevention Customer Service Associate II - Full Time
- Broomfield, CO (7 miles from Lafayette, CO)
- 4 days ago
- Broomfield, CO (7 miles from Lafayette, CO)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Henderson, CO (15 miles from Lafayette, CO)
- 6 days ago
- Henderson, CO (15 miles from Lafayette, CO)
- 6 days ago
Customer Service / Management of Key Accounts Henderson, CO Monday through Friday 8:00am-4:30pm In office full time at Henderson location As a Customer Service Associate, you will take inbound calls...
Customer Service Representatives
- Longmont, CO (10 miles from Lafayette, CO)
- 20 days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 20 days ago
As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders....
Retail Customer Service Associate
- Longmont, CO (10 miles from Lafayette, CO)
- 27 days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
- Aurora, CO (23 miles from Lafayette, CO)
- 45+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Weekends
- Aurora, CO (23 miles from Lafayette, CO)
- 30+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative, Shuttle Operations - Driving
- Aurora, CO (23 miles from Lafayette, CO)
- 30+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 30+ days ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Customer Service Rep/Dispatcher
- Fort Lupton, CO (17 miles from Lafayette, CO)
- 60+ days ago
- Fort Lupton, CO (17 miles from Lafayette, CO)
- 60+ days ago
POSITION SUMMARY: Under the supervision of the Customer Service Supervisor, this position supports the Customer Service/Dispatch, Sales, Yard team and all areas in these departments; and is responsible...
Customer Service Representative
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights 2PM to 10PM
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Lafayette, CO
Moving to Lafayette, CO? Find some basic demographic data about Lafayette, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lafayette, CO
Highest Education Level
Customer Services in Lafayette, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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