Customer Service Jobs in Lafayette, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Dispatcher - Customer Service Representative - Aurora, CO
- Aurora, CO (23 miles from Lafayette, CO)
- 4 days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 4 days ago
Company Name ARS-Rescue Rooter Overview Pay: $20 - $24 per hour Schedule: Rotating weekly shifts of Monday Friday from 1pm - 9pm and then Monday-Tuesday & Thursday - Saturday from 1pm - 9pm...
Customer Service Representatives
- Longmont, CO (10 miles from Lafayette, CO)
- 9 days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 9 days ago
As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders....
Customer Service Rep(06282) - 4184 Saint Cloud Dr.
- Loveland, CO (23 miles from Lafayette, CO)
- 9 days ago
- Loveland, CO (23 miles from Lafayette, CO)
- 9 days ago
Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...
Dispatch Operator - Customer Service Representative
- Aurora, CO (23 miles from Lafayette, CO)
- 16 days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 16 days ago
Provide excellent customer service to hospital staff, patients, and visitors via phone and in-person interactions....
Retail Customer Service Associate
- Longmont, CO (10 miles from Lafayette, CO)
- 17 days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
Outbound Customer Service Representative
- Longmont, CO (10 miles from Lafayette, CO)
- 20 days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 20 days ago
Outbound Customer Service Representative Longmont, CO About ABC Legal Services: ABC Legal Services is proud to be the nation's leading service of process and court filing company....
Bilingual Customer Service Representative
- Aurora, CO (23 miles from Lafayette, CO)
- 21 days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 21 days ago
Join Our Team as a Bilingual Customer Service Representative!...
Retail Customer Service Associate
- Lyons, CO (24 miles from Lafayette, CO)
- 30+ days ago
- Lyons, CO (24 miles from Lafayette, CO)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
- Denver, CO (24 miles from Lafayette, CO)
- 45+ days ago
- Denver, CO (24 miles from Lafayette, CO)
- 45+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative Weekends
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights 2PM to 10PM
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings 430am
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
- Aurora, CO (23 miles from Lafayette, CO)
- 90+ days ago
Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs....
Customer Service Representative Evenings and Weekends
- Longmont, CO (10 miles from Lafayette, CO)
- 90+ days ago
- Longmont, CO (10 miles from Lafayette, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights
- Denver, CO (17 miles from Lafayette, CO)
- 90+ days ago
- Denver, CO (17 miles from Lafayette, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Lafayette, CO
Moving to Lafayette, CO? Find some basic demographic data about Lafayette, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lafayette, CO
Highest Education Level
Customer Services in Lafayette, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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