Customer Service Jobs in Johnstown, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Fort Lupton, CO (17 miles from Johnstown, CO)
- 4 days ago
- Fort Lupton, CO (17 miles from Johnstown, CO)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
Healthcare Customer Service Representative
- Fort Collins, CO (20 miles from Johnstown, CO)
- 5 days ago
- Fort Collins, CO (20 miles from Johnstown, CO)
- 5 days ago
Healthcare Customer Service Representative TEKsystems - 3.8 Fort Collins, CO Job Details Temporary $18 - $19 an hour 9 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability...
Customer Service Representative
- Eaton, CO (20 miles from Johnstown, CO)
- 5 days ago
- Eaton, CO (20 miles from Johnstown, CO)
- 5 days ago
of insurance and customer service experience?...
Inside Sales - Customer Service Representative
- Boulder, CO (24 miles from Johnstown, CO)
- 21 days ago
- Boulder, CO (24 miles from Johnstown, CO)
- 21 days ago
We expect our Customer Service Representatives to possess: 2+ years of experience in a fast-paced business environment focused on customer service....
Customer Service Rep(06244) - 1018 Mahogany Way
- Severance, CO (13 miles from Johnstown, CO)
- 30+ days ago
- Severance, CO (13 miles from Johnstown, CO)
- 30+ days ago
On the job training involves customer service orientation, interactive computer program, and hands-on practice....
Customer Service Rep(06339) - 1555 Main Street
- Windsor, CO (11 miles from Johnstown, CO)
- 45+ days ago
- Windsor, CO (11 miles from Johnstown, CO)
- 45+ days ago
On the job training involves customer service orientation, interactive computer program, and hands-on practice....
Customer Service Rep/Dispatcher
- Fort Lupton, CO (17 miles from Johnstown, CO)
- 60+ days ago
- Fort Lupton, CO (17 miles from Johnstown, CO)
- 60+ days ago
POSITION SUMMARY: Under the supervision of the Customer Service Supervisor, this position supports the Customer Service/Dispatch, Sales, Yard team and all areas in these departments; and is responsible...
Customer Service Representative Evenings and Weekends
- Longmont, CO (14 miles from Johnstown, CO)
- 90+ days ago
- Longmont, CO (14 miles from Johnstown, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Johnstown, CO
Moving to Johnstown, CO? Find some basic demographic data about Johnstown, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Johnstown, CO
Highest Education Level
Customer Services in Johnstown, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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