Customer Service Jobs in Johnstown, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Retail Customer Service Associate

  • Mead, CO (7 miles from Johnstown, CO)
  • 2 days ago
  • Mead, CO (7 miles from Johnstown, CO)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...

Temp - Customer Service Representative

  • Fort Collins, CO (20 miles from Johnstown, CO)
  • 2 days ago
  • Fort Collins, CO (20 miles from Johnstown, CO)
  • 2 days ago

Customer service experience with a manufacturer of building products preferred. Excellent verbal and written communication skills. SAP software experience, CMS experiences a plus....

Customer Service Representative - PM

  • Boulder, CO (24 miles from Johnstown, CO)
  • 9 days ago
  • Boulder, CO (24 miles from Johnstown, CO)
  • 9 days ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Customer Service Representative / Warehouse Worker

  • Fort Collins, CO (20 miles from Johnstown, CO)
  • 20 days ago
  • Fort Collins, CO (20 miles from Johnstown, CO)
  • 20 days ago

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...

Customer Service Rep(06282) - 4184 Saint Cloud Dr.

  • Loveland, CO (12 miles from Johnstown, CO)
  • 30+ days ago
  • Loveland, CO (12 miles from Johnstown, CO)
  • 30+ days ago

Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...

Outbound Customer Service Representative

  • Longmont, CO (14 miles from Johnstown, CO)
  • 45+ days ago
  • Longmont, CO (14 miles from Johnstown, CO)
  • 45+ days ago

Outbound Customer Service Representative Longmont, CO About ABC Legal Services: ABC Legal Services is proud to be the nation's leading service of process and court filing company....

Customer Service Rep(06244) - 1018 Mahogany Way

  • Severance, CO (13 miles from Johnstown, CO)
  • 90+ days ago
  • Severance, CO (13 miles from Johnstown, CO)
  • 90+ days ago

On the job training involves customer service orientation, interactive computer program, and hands-on practice....

Customer Service Rep(06339) - 1555 Main Street

  • Windsor, CO (11 miles from Johnstown, CO)
  • 90+ days ago
  • Windsor, CO (11 miles from Johnstown, CO)
  • 90+ days ago

On the job training involves customer service orientation, interactive computer program, and hands-on practice....

Customer Service Representative Evenings and Weekends

  • Longmont, CO (14 miles from Johnstown, CO)
  • 90+ days ago
  • Longmont, CO (14 miles from Johnstown, CO)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Johnstown, CO

Moving to Johnstown, CO? Find some basic demographic data about Johnstown, CO below.


Local
National
18,785
355
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Johnstown, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Johnstown, CO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Johnstown, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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