Customer Service Jobs in Golden, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 44 Jobs

Insurance Customer Service Representative

  • Wheat Ridge, CO (8 miles from Golden, CO)
  • 1 day ago
  • Wheat Ridge, CO (8 miles from Golden, CO)
  • 1 day ago

insurance accounts, ensuring timely and accurate policy renewals Provide customer service to clients, addressing inquiries and requests Quote new and renewal business Maintain client records and update...

Insurance Sales and Customer Service Representative

  • Lakewood, CO (11 miles from Golden, CO)
  • 1 day ago
  • Lakewood, CO (11 miles from Golden, CO)
  • 1 day ago

Requirement Ability to obtain a Washington Property & Casualty or Personal Lines license (no prior license required)....

Customer Service Representative / Sales

  • Aurora, CO (20 miles from Golden, CO)
  • 1 day ago
  • Aurora, CO (20 miles from Golden, CO)
  • 1 day ago

Requirement Required Qualifications : Active Colorado Property & Casualty Insurance License (required)....

Remote Work

Medical Equipment Customer Service Representative

  • Denver, CO (21 miles from Golden, CO)
  • 2 days ago
  • Denver, CO (21 miles from Golden, CO)
  • 2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative Evenings

  • Denver, CO (21 miles from Golden, CO)
  • 3 days ago
  • Denver, CO (21 miles from Golden, CO)
  • 3 days ago

Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative - PM

  • Boulder, CO (23 miles from Golden, CO)
  • 3 days ago
  • Boulder, CO (23 miles from Golden, CO)
  • 3 days ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Customer Service Associate

  • Denver, CO (21 miles from Golden, CO)
  • 4 days ago
  • Denver, CO (21 miles from Golden, CO)
  • 4 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative - Park Meadows

  • Lone Tree, CO (21 miles from Golden, CO)
  • 7 days ago
  • Lone Tree, CO (21 miles from Golden, CO)
  • 7 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Loss Prevention Customer Service Associate II - Full Time

  • Westminster, CO (12 miles from Golden, CO)
  • 8 days ago
  • Westminster, CO (12 miles from Golden, CO)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Englewood, CO (13 miles from Golden, CO)
  • 8 days ago
  • Englewood, CO (13 miles from Golden, CO)
  • 8 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Aurora, CO (20 miles from Golden, CO)
  • 8 days ago
  • Aurora, CO (20 miles from Golden, CO)
  • 8 days ago

WHO YOU ARE: You are eager to provide top tier customer service support in a manufacturing environment....

Customer Service Representative (Bilingual Spanish/English preferred)

  • Aurora, CO (21 miles from Golden, CO)
  • 10 days ago
  • Aurora, CO (21 miles from Golden, CO)
  • 10 days ago

Consistently meets or exceeds performance, quality and customer service standards as assigned by the department management team....

Customer Service Representative

  • Aurora, CO (20 miles from Golden, CO)
  • 11 days ago
  • Aurora, CO (20 miles from Golden, CO)
  • 11 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative Weekends Part-Time

  • Denver, CO (21 miles from Golden, CO)
  • 11 days ago
  • Denver, CO (21 miles from Golden, CO)
  • 11 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Denver, CO (21 miles from Golden, CO)
  • 11 days ago
  • Denver, CO (21 miles from Golden, CO)
  • 11 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Demographic Data for Golden, CO

Moving to Golden, CO? Find some basic demographic data about Golden, CO below.


Local
National
63,248
2,751
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Golden, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Golden, CO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Golden, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »