Customer Service Jobs in Colorado Springs, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Insurance - Sales
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Maintain required Property & Casualty license and state registrations....
Loss Prevention Customer Service Associate
- Colorado Springs, CO
- 8 days ago
- Colorado Springs, CO
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Retail Customer Service Associate
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4385 Venetucci Boulevard, Colorado...
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Morning Shift
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Full Time Morning Customer Service Representative
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(06355) - 605 w Midland ave
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 90+ days ago
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Customer Service Rep(06253) - 6890 Mesa Ridge Pkwy.
- Fountain, CO (14 miles from Colorado Springs, CO)
- 90+ days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colorado Springs, CO
Highest Education Level
Customer Services in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »