Customer Service Jobs in Castle Rock, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Littleton, CO (22 miles from Castle Rock, CO)
- moments ago
- Littleton, CO (22 miles from Castle Rock, CO)
- moments ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 10 hours ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 10 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Loss Prevention Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II - Full Time
- Littleton, CO (22 miles from Castle Rock, CO)
- 4 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Centennial, CO (21 miles from Castle Rock, CO)
- 6 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 6 days ago
Education High School Diploma Required - G.E.D Accepted Must be willing to get Property and Casualty License within 6 months of hire date....
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
Compensation Details: $21-$25 Job Description: POSITION SUMMARY : The Customer Service Representative (CSR) is the primary person who answers the phone to discuss our services, prices and availability...
Customer Service Representative
- Littleton, CO (22 miles from Castle Rock, CO)
- 17 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 17 days ago
We want you to join our team as a Customer Service Representative....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 45+ days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Associate - Morning & Lunch Shift
- Castle Rock, CO
- 45+ days ago
- Castle Rock, CO
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5940 Promenade Parkway, Castle Rock...
Customer Service Representative Weekend Closing 12pm-8pm
- Lakewood, CO (24 miles from Castle Rock, CO)
- 60+ days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 60+ days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Monument, CO (14 miles from Castle Rock, CO)
- 60+ days ago
- Monument, CO (14 miles from Castle Rock, CO)
- 60+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
McDonald Insurance Group Customer Service Representative
- Littleton, CO (22 miles from Castle Rock, CO)
- 90+ days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 90+ days ago
and Casualty License Excellent Communication/interpersonal skills Possess an upbeat, positive and enthusiastic attitude....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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