Customer Service Jobs in Castle Rock, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Teller/Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
A Day in the Life as a Teller/Customer Service Representative: Provide account services and teller line back-up for all branches and assist other departments as needed....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 5 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 5 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 9 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 9 days ago
Assisting with training and new hiring of Customer Service Representatives. Properly handling customer complaints and elevating to Office Manager as needed....
Customer Service Representative - 2500006A
- Littleton, CO (22 miles from Castle Rock, CO)
- 15 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 15 days ago
What We Are Looking ForWe're seeking an entry-level, communicative professional eager to learnhow to maintain correspondence with global surgeons while developingmulti-tasking skills. The ideal...
Remote WorkCustomer Service Representative
- Littleton, CO (22 miles from Castle Rock, CO)
- 18 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 18 days ago
Customer Service Representative Customer Service Representative locations Schomp Nissan time type Full time posted on Posted 4 Days Ago time left to apply End Date: June 16, 2025 (19 days left to apply...
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 30+ days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 30+ days ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
Retail Customer Service Associate
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 30+ days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7817 Park Meadows Dr, Lone Tree,...
Customer Service Representative Weekend Closing 12pm-8pm
- Lakewood, CO (24 miles from Castle Rock, CO)
- 90+ days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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