Customer Service Jobs in Castle Rock, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Customer Service Representative - Park Meadows
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 3 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 3 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 6 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 6 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative (Bilingual Spanish/English preferred)
- Aurora, CO (24 miles from Castle Rock, CO)
- 7 days ago
- Aurora, CO (24 miles from Castle Rock, CO)
- 7 days ago
Consistently meets or exceeds performance, quality and customer service standards as assigned by the department management team....
Customer Service Representative- $20.50 an hour - 7am-4pm LAKEWOOD, CO
- Lakewood, CO (24 miles from Castle Rock, CO)
- 13 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 13 days ago
As a Customer Service Representative Patient Support Dept., youll be at the heart of our call center operations as you deliver first-class customer service in every interaction....
Loss Prevention Customer Service Associate II
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 15 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 21 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 21 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 45+ days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 45+ days ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
Retail Customer Service Associate
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 45+ days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7817 Park Meadows Dr, Lone Tree,...
Customer Service Representative Weekend Closing 12pm-8pm
- Lakewood, CO (24 miles from Castle Rock, CO)
- 90+ days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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