Customer Service Jobs in Aurora, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Denver, CO (2 miles from Aurora, CO)
  • 4 hours ago
  • Denver, CO (2 miles from Aurora, CO)
  • 4 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative/ Weekday opener

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative 12:30pm-9pm EST

  • Denver, CO (2 miles from Aurora, CO)
  • 3 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Teller/Customer Service Representative

  • Lakewood, CO (14 miles from Aurora, CO)
  • 3 days ago
  • Lakewood, CO (14 miles from Aurora, CO)
  • 3 days ago

A Day in the Life as a Teller/Customer Service Representative: Provide account services and teller line back-up for all branches and assist other departments as needed....

Dispatcher - Customer Service Representative - Aurora, CO

  • Aurora, CO
  • 3 days ago
  • Aurora, CO
  • 3 days ago

Company Name ARS-Rescue Rooter Overview Pay: $20 - $24 per hour Schedule: Rotating weekly shifts of Monday Friday from 1pm - 9pm and then Monday-Tuesday & Thursday - Saturday from 1pm - 9pm...

Customer Service Representative

  • Highlands Ranch, CO (14 miles from Aurora, CO)
  • 5 days ago
  • Highlands Ranch, CO (14 miles from Aurora, CO)
  • 5 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative - Part time

  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Lakewood, CO (14 miles from Aurora, CO)
  • 8 days ago
  • Lakewood, CO (14 miles from Aurora, CO)
  • 8 days ago

Assisting with training and new hiring of Customer Service Representatives. Properly handling customer complaints and elevating to Office Manager as needed....

Customer Service Representative

  • Denver, CO (2 miles from Aurora, CO)
  • 8 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 8 days ago

We seek friendly, customer service-oriented people dedicated to providing quality customer service....

Customer Service Representative - 2500006A

  • Littleton, CO (12 miles from Aurora, CO)
  • 15 days ago
  • Littleton, CO (12 miles from Aurora, CO)
  • 15 days ago

What We Are Looking ForWe're seeking an entry-level, communicative professional eager to learnhow to maintain correspondence with global surgeons while developingmulti-tasking skills. The ideal...

Remote Work

Dispatch Operator - Customer Service Representative

  • Aurora, CO
  • 15 days ago
  • Aurora, CO
  • 15 days ago

Provide excellent customer service to hospital staff, patients, and visitors via phone and in-person interactions....

Customer Service Representative / Warehouse Worker

  • Denver, CO (2 miles from Aurora, CO)
  • 16 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 16 days ago

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...

Part Time Customer Service Associate

  • Denver, CO (2 miles from Aurora, CO)
  • 17 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 17 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Denver, CO (2 miles from Aurora, CO)
  • 17 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 17 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.


Local
National
459,022
8,333
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Aurora, CO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aurora, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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