Customer Service Jobs in Aurora, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Part Time Customer Service Representative (remote)

  • Denver, CO (2 miles from Aurora, CO)
  • moments ago
  • Denver, CO (2 miles from Aurora, CO)
  • moments ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Lakewood, CO (14 miles from Aurora, CO)
  • 10 hours ago
  • Lakewood, CO (14 miles from Aurora, CO)
  • 10 hours ago

by providing a superior level of customer service to members, prospective members, and guests....

State Farm Customer Service Representative

  • Aurora, CO
  • 14 hours ago
  • Aurora, CO
  • 14 hours ago

If you currently have a Property and Casualty License & Life and health and possess the qualities below please attach your resume and a cover letter....

Loss Prevention Customer Service Associate

  • Broomfield, CO (17 miles from Aurora, CO)
  • 14 hours ago
  • Broomfield, CO (17 miles from Aurora, CO)
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Denver, CO (10 miles from Aurora, CO)
  • 18 hours ago
  • Denver, CO (10 miles from Aurora, CO)
  • 18 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Distribution Customer Service Representative

  • Commerce City, CO (10 miles from Aurora, CO)
  • 4 days ago
  • Commerce City, CO (10 miles from Aurora, CO)
  • 4 days ago

Typing 10 key typing Communication skills Entry level Full Job Description Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding...

Loss Prevention Customer Service Associate II - Full Time

  • Broomfield, CO (17 miles from Aurora, CO)
  • 4 days ago
  • Broomfield, CO (17 miles from Aurora, CO)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago

Customer Service / Management of Key Accounts Henderson, CO Monday through Friday 8:00am-4:30pm In office full time at Henderson location As a Customer Service Associate, you will take inbound calls...

Customer Service Rep III

  • Centennial, CO (9 miles from Aurora, CO)
  • 6 days ago
  • Centennial, CO (9 miles from Aurora, CO)
  • 6 days ago

Education High School Diploma Required - G.E.D Accepted Must be willing to get Property and Casualty License within 6 months of hire date....

Customer Service Representative

  • Lakewood, CO (14 miles from Aurora, CO)
  • 7 days ago
  • Lakewood, CO (14 miles from Aurora, CO)
  • 7 days ago

Compensation Details: $21-$25 Job Description: POSITION SUMMARY : The Customer Service Representative (CSR) is the primary person who answers the phone to discuss our services, prices and availability...

Customer Service Representative

  • Englewood, CO (10 miles from Aurora, CO)
  • 13 days ago
  • Englewood, CO (10 miles from Aurora, CO)
  • 13 days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Wireless Customer Service Representative - Paid Training Provided Chandler, AZ

  • Englewood, CO (10 miles from Aurora, CO)
  • 16 days ago
  • Englewood, CO (10 miles from Aurora, CO)
  • 16 days ago

****Job Duties and Responsibilities****Customer Service Representative:****\$20.00/hr**starting pay with opportunity to increase pay to\$22.00/hr within 60 days. No experience required....

Customer Service Representative

  • Littleton, CO (12 miles from Aurora, CO)
  • 16 days ago
  • Littleton, CO (12 miles from Aurora, CO)
  • 16 days ago

We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Englewood, CO (10 miles from Aurora, CO)
  • 19 days ago
  • Englewood, CO (10 miles from Aurora, CO)
  • 19 days ago

Customer Service Representative Transdev in Englewood, CO is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Customer Service Representative

  • Denver, CO (2 miles from Aurora, CO)
  • 26 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 26 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.


Local
National
459,022
8,333
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Aurora, CO offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aurora, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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