Customer Service Remote & Hybrid Only Jobs in California
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 7 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 7 days ago
Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal...
Remote Full Time
Bilingual Remote Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 7 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 7 days ago
of Personal Lines products, plans and programs....
Remote Full Time
Commercial Lines CSR ( Remote )
- Petra Risk Solutions
- Orange, CA
- 8 days ago
- Petra Risk Solutions
- Orange, CA
- 8 days ago
& Casualty Insurance license (required) Strong organizational skills and ability to manage competing priorities accurately and on time Clear written and verbal communication skills in English Comfort...
RemoteInsurance - Commercial Lines CSR MUST HAVE CA P&C LICENSE
- Agency Service Bureau
- Petaluma, CA
- 8 days ago
- Petaluma, CA
- 8 days ago
un Insurance - Commercial Lines CSR **MUST HAVE CA P&C LICENSE** (petaluma) Agency Service Bureau compensation: $25 - $30 DOE employment type: experience level: mid level job title: Commercial...
RemoteBilingual (English/Spanish) Insurance Customer service representative
- SALUDOS HISPANOS
- Redondo Beach, CA
- 30+ days ago
- Redondo Beach, CA
- 30+ days ago
Bilingual (English/Spanish) Insurance Customer service representative Jessie Navarro-Farmers Insurance Agency Job Category Customer Service Overview Description Job Description In office hourly wage...
RemoteCustomer Service Representative, Auto Insurance
- Amynta Group
- Rocklin, CA
- 30+ days ago
- Rocklin, CA
- 30+ days ago
BTIS is seeking a Customer Service Representative I to join our Rocklin office and play a key role in supporting our nationwide network of insurance agents....
RemoteDemographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »