Customer Service Jobs in Yucaipa, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative/Account Manager

  • Riverside, CA (21 miles from Yucaipa, CA)
  • 3 days ago
  • Riverside, CA (21 miles from Yucaipa, CA)
  • 3 days ago

Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....

Customer Service Representative

  • Redlands, CA (8 miles from Yucaipa, CA)
  • 7 days ago
  • Redlands, CA (8 miles from Yucaipa, CA)
  • 7 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative (Commercial Dept.)

  • Riverside, CA (21 miles from Yucaipa, CA)
  • 29 days ago
  • Riverside, CA (21 miles from Yucaipa, CA)
  • 29 days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Retail Customer Service Associate

  • San Bernardino, CA (16 miles from Yucaipa, CA)
  • 45+ days ago
  • San Bernardino, CA (16 miles from Yucaipa, CA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...

Customer Service Representative

  • Moreno Valley, CA (16 miles from Yucaipa, CA)
  • 60+ days ago
  • Moreno Valley, CA (16 miles from Yucaipa, CA)
  • 60+ days ago

Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • Moreno Valley, CA (16 miles from Yucaipa, CA)
  • 60+ days ago
  • Moreno Valley, CA (16 miles from Yucaipa, CA)
  • 60+ days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

Customer Service Representative

  • Redlands, CA (8 miles from Yucaipa, CA)
  • 90+ days ago
  • Redlands, CA (8 miles from Yucaipa, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Riverside, CA (21 miles from Yucaipa, CA)
  • 90+ days ago
  • Riverside, CA (21 miles from Yucaipa, CA)
  • 90+ days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Representative

  • Rialto, CA (21 miles from Yucaipa, CA)
  • 90+ days ago
  • Rialto, CA (21 miles from Yucaipa, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • San Bernardino, CA (16 miles from Yucaipa, CA)
  • 90+ days ago
  • San Bernardino, CA (16 miles from Yucaipa, CA)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Yucaipa, CA

Moving to Yucaipa, CA? Find some basic demographic data about Yucaipa, CA below.


Local
National
55,794
851
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Yucaipa, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Yucaipa, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Yucaipa, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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