Customer Service Jobs in Woodland Hills, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

LP Customer Service Associate II TJ Maxx Culver City Part-Time

  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 1 hour ago
  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 1 hour ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Westlake Village, CA (10 miles from Woodland Hills, CA)
  • 1 day ago
  • Westlake Village, CA (10 miles from Woodland Hills, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Burbank Full Time

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 1 day ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Culver City Full Time

  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 2 days ago
  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- Westwood Insurance Agency

  • Woodland Hills, CA
  • 3 days ago
  • Woodland Hills, CA
  • 3 days ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...

Retail Loss Prevention Customer Service Associate II

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 3 days ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative III, Retail Banking (Burbank, CA)

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 5 days ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 5 days ago

Area: Customer Service (Sales)...

Customer Service Representative II, Retail Banking (Burbank, CA)

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 5 days ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 5 days ago

Area: Customer Service (Sales)...

Customer Service Rep I

  • Moorpark, CA (16 miles from Woodland Hills, CA)
  • 10 days ago
  • Moorpark, CA (16 miles from Woodland Hills, CA)
  • 10 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Representative

  • Valencia, CA (23 miles from Woodland Hills, CA)
  • 10 days ago
  • Valencia, CA (23 miles from Woodland Hills, CA)
  • 10 days ago

Customer Service Representatives provide new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints....

Customer Service Representative (Spares)

  • Chatsworth, CA (12 miles from Woodland Hills, CA)
  • 11 days ago
  • Chatsworth, CA (12 miles from Woodland Hills, CA)
  • 11 days ago

To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...

Contact Center Customer Service Representative

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 11 days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 11 days ago

We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....

Call Center Customer Service Representative

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 11 days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 11 days ago

Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...

Bilingual Customer Service Rep I - (Spanish/English)

  • Moorpark, CA (16 miles from Woodland Hills, CA)
  • 17 days ago
  • Moorpark, CA (16 miles from Woodland Hills, CA)
  • 17 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Representative

  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 22 days ago
  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 22 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Woodland Hills, CA

Moving to Woodland Hills, CA? Find some basic demographic data about Woodland Hills, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Woodland Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Woodland Hills, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodland Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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