Customer Service Jobs in Woodland Hills, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Culver City, CA (17 miles from Woodland Hills, CA)
- 1 day ago
- Culver City, CA (17 miles from Woodland Hills, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Patient Registration
- Fillmore, CA (22 miles from Woodland Hills, CA)
- 1 day ago
- Fillmore, CA (22 miles from Woodland Hills, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative (Voice)
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 5 days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 6 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 6 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 6 days ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 6 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Rep I - (Spanish/English)
- Moorpark, CA (16 miles from Woodland Hills, CA)
- 8 days ago
- Moorpark, CA (16 miles from Woodland Hills, CA)
- 8 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (12 miles from Woodland Hills, CA)
- 13 days ago
- Santa Monica, CA (12 miles from Woodland Hills, CA)
- 13 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (9 miles from Woodland Hills, CA)
- 14 days ago
- Tarzana, CA (9 miles from Woodland Hills, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (18 miles from Woodland Hills, CA)
- 14 days ago
- Westchester, CA (18 miles from Woodland Hills, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA
- 20 days ago
- Woodland Hills, CA
- 20 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Senior Customer Service Associate
- Northridge, CA (10 miles from Woodland Hills, CA)
- 21 days ago
- Northridge, CA (10 miles from Woodland Hills, CA)
- 21 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
Customer Service Representative
- Burbank, CA (21 miles from Woodland Hills, CA)
- 21 days ago
- Burbank, CA (21 miles from Woodland Hills, CA)
- 21 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Woodland Hills, CA
Moving to Woodland Hills, CA? Find some basic demographic data about Woodland Hills, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woodland Hills, CA
Highest Education Level
Customer Services in Woodland Hills, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »