Customer Service Jobs in Woodland Hills, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Loss Prevention Tactical Customer Service Associate

  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 1 day ago
  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Tarzana, CA (9 miles from Woodland Hills, CA)
  • 8 days ago
  • Tarzana, CA (9 miles from Woodland Hills, CA)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Bilingual)

  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 23 days ago
  • Culver City, CA (17 miles from Woodland Hills, CA)
  • 23 days ago

Your Opportunity Customer Service RepresentativeSpeedy Cash Culver City, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Customer Service Representative/BDC Administrator

  • Thousand Oaks, CA (14 miles from Woodland Hills, CA)
  • 25 days ago
  • Thousand Oaks, CA (14 miles from Woodland Hills, CA)
  • 25 days ago

Qualifications: Prior experience in dealership service BDC, call center, or customer service environment preferred....

Customer Service Representative/BDC Administrator

  • Thousand Oaks, CA (10 miles from Woodland Hills, CA)
  • 27 days ago
  • Thousand Oaks, CA (10 miles from Woodland Hills, CA)
  • 27 days ago

Qualifications: Prior experience in dealership service BDC, call center, or customer service environment preferred....

Customer Service Representative

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 45+ days ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 45+ days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Representative

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 45+ days ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 45+ days ago

Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...

Customer Service Representative- Westwood Insurance Agency

  • Woodland Hills, CA
  • 60+ days ago
  • Woodland Hills, CA
  • 60+ days ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...

Contact Center Customer Service Representative

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 60+ days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 60+ days ago

We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....

Call Center Customer Service Representative

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 60+ days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 60+ days ago

Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...

Customer Service Representative (Voice)

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representatives (Research/Survey)

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago

We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....

Customer Service Representative (Non-Voice)

  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago
  • San Fernando, CA (17 miles from Woodland Hills, CA)
  • 90+ days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Customer Service Representative

  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 90+ days ago
  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Canyon Country, CA (24 miles from Woodland Hills, CA)
  • 90+ days ago
  • Canyon Country, CA (24 miles from Woodland Hills, CA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Woodland Hills, CA

Moving to Woodland Hills, CA? Find some basic demographic data about Woodland Hills, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Woodland Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Woodland Hills, CA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodland Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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