Customer Service Jobs in Westminster, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work

Customer Service Representative Los Angeles, CA

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 14 hours ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 14 hours ago

What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...

Customer Service Rep(08360) - 1015 S Main St

  • Santa Ana, CA (7 miles from Westminster, CA)
  • 1 day ago
  • Santa Ana, CA (7 miles from Westminster, CA)
  • 1 day ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Representative, Per Diem, Day Shift

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 3 days ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 3 days ago

Job Summary: Provides excellent customer service to patients, employees and guests. Collects admission information from customers. Coordinates general aspects of care, as pertinent to role....

Customer Service Representative

  • Long Beach, CA (16 miles from Westminster, CA)
  • 5 days ago
  • Long Beach, CA (16 miles from Westminster, CA)
  • 5 days ago

service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...

LP Customer Service Associate II

  • Long Beach, CA (16 miles from Westminster, CA)
  • 6 days ago
  • Long Beach, CA (16 miles from Westminster, CA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Topanga

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 6 days ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 6 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Seasonal Customer Service Representative - Irvine Spectrum Center

  • Irvine, CA (14 miles from Westminster, CA)
  • 6 days ago
  • Irvine, CA (14 miles from Westminster, CA)
  • 6 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Lead Customer Service Representative

  • Santa Ana, CA (7 miles from Westminster, CA)
  • 11 days ago
  • Santa Ana, CA (7 miles from Westminster, CA)
  • 11 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...

Customer Service Representative

  • Eastvale, CA (24 miles from Westminster, CA)
  • 11 days ago
  • Eastvale, CA (24 miles from Westminster, CA)
  • 11 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Part Time Customer Service Associate

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 14 days ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 14 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative- Westwood Insurance Agency

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 16 days ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 16 days ago

& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...

Loss Prevention Customer Service Associate II

  • Downey, CA (15 miles from Westminster, CA)
  • 17 days ago
  • Downey, CA (15 miles from Westminster, CA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Key Accounts Customer Service Rep

  • Torrance, CA (19 miles from Westminster, CA)
  • 18 days ago
  • Torrance, CA (19 miles from Westminster, CA)
  • 18 days ago

JOB REQUIREMENTS: Three years' experience in a fast-paced office or customer service environment. Must have excellent written, verbal and presentation skills....

Dental Customer Service Representative- California

  • Los Angeles, CA (21 miles from Westminster, CA)
  • 18 days ago
  • Los Angeles, CA (21 miles from Westminster, CA)
  • 18 days ago

Dental Customer Service Representative- California Qualfon USD $21.00 - USD $21.00 /Hr. paid time off United States, California, Los Angeles Jun 10, 2025 Dental Customer Service Representative- California...

Demographic Data for Westminster, CA

Moving to Westminster, CA? Find some basic demographic data about Westminster, CA below.

Local
National
90,946
2,096
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Salary for Customer Service Jobs in Westminster, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westminster, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westminster, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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