Customer Service Jobs in Westlake Village, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Fillmore, CA (17 miles from Westlake Village, CA)
- 1 day ago
- Fillmore, CA (17 miles from Westlake Village, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative (Voice)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Rep I - (Spanish/English)
- Moorpark, CA (8 miles from Westlake Village, CA)
- 8 days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 8 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 13 days ago
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 13 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (17 miles from Westlake Village, CA)
- 14 days ago
- Tarzana, CA (17 miles from Westlake Village, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 21 days ago
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 21 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Senior Customer Service Associate
- Northridge, CA (16 miles from Westlake Village, CA)
- 21 days ago
- Northridge, CA (16 miles from Westlake Village, CA)
- 21 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
Personal Lines Customer Service Representative
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 28 days ago
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 28 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
- Moorpark, CA (8 miles from Westlake Village, CA)
- 30+ days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 30+ days ago
Customer Service Rep I 33362 Moorpark, California Customer Service $36,000 - $45,000 OFFICE Job Description PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive...
Customer Service Representative
- Oxnard, CA (19 miles from Westlake Village, CA)
- 30+ days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake Village, CA
Highest Education Level
Customer Services in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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