Customer Service Jobs in Westlake Village, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 10 hours ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 10 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Westlake Village, CA
- 2 days ago
- Westlake Village, CA
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 3 days ago
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 3 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
- Moorpark, CA (8 miles from Westlake Village, CA)
- 10 days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 10 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative (Spares)
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 11 days ago
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 11 days ago
To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (17 miles from Westlake Village, CA)
- 12 days ago
- Tarzana, CA (17 miles from Westlake Village, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Contact Center Customer Service Representative
- San Fernando, CA (24 miles from Westlake Village, CA)
- 12 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 12 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (24 miles from Westlake Village, CA)
- 12 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 12 days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Customer Service Representative
- Santa Paula, CA (21 miles from Westlake Village, CA)
- 16 days ago
- Santa Paula, CA (21 miles from Westlake Village, CA)
- 16 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Rep I - (Spanish/English)
- Moorpark, CA (8 miles from Westlake Village, CA)
- 17 days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 17 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 29 days ago
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 29 days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 22 / Hour location_on Simi Valley, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Retail Customer Service Associate
- Oxnard, CA (19 miles from Westlake Village, CA)
- 30+ days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2401 N Rose Ave, Oxnard, CA 93036...
Customer Service Representative (Voice)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 45+ days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake Village, CA
Highest Education Level
Customer Services in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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