Customer Service Jobs in Walnut, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Walnut, CA)
- 7 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Walnut, CA)
- 7 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...
Remote WorkLoss Prevention Tactical Customer Service Associate II
- Downey, CA (16 miles from Walnut, CA)
- 17 hours ago
- Downey, CA (16 miles from Walnut, CA)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Mandarin CSR - Insurance
- Hacienda Heights, CA (6 miles from Walnut, CA)
- 19 hours ago
- Hacienda Heights, CA (6 miles from Walnut, CA)
- 19 hours ago
Customer Service Representative - Bilingual Mandarin - Insurance needed in multiple office locations including Hacienda Heights, Diamond Bar, Irvine, San Gabriel, Cerritos (Training will be done in...
Corona Bilingual Customer Service Representative
- Corona, CA (19 miles from Walnut, CA)
- 1 day ago
- Corona, CA (19 miles from Walnut, CA)
- 1 day ago
The manager is also looking for 2 years of call center/customer service experience.!!...
Customer Service Rep Contractors Insurance (On-Site)
- Irvine, CA (19 miles from Walnut, CA)
- 2 days ago
- Irvine, CA (19 miles from Walnut, CA)
- 2 days ago
High-volume commercial insurance brokerage is hiring an on-site Customer Service Rep. If youre experienced in contractors' insurance, we want to talk to you!...
Bilingual Customer Service Representative
- Irvine, CA (19 miles from Walnut, CA)
- 4 days ago
- Irvine, CA (19 miles from Walnut, CA)
- 4 days ago
Bilingual Customer Service Representative AMG Management Inc Irvine, CA, US 4 hours ago Quick Job type Full-time Quick Job description The Bilingual Customer Service Representative will report to the...
Customer Service Representative
- Buena Park, CA (14 miles from Walnut, CA)
- 5 days ago
- Buena Park, CA (14 miles from Walnut, CA)
- 5 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative - Insurance
- Los Angeles, CA (22 miles from Walnut, CA)
- 6 days ago
- Los Angeles, CA (22 miles from Walnut, CA)
- 6 days ago
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Tactical LP Customer Service Associate
- Buena Park, CA (14 miles from Walnut, CA)
- 7 days ago
- Buena Park, CA (14 miles from Walnut, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Cantonese or Mandarin Speaking)
- El Monte, CA (11 miles from Walnut, CA)
- 7 days ago
- El Monte, CA (11 miles from Walnut, CA)
- 7 days ago
Compensation: $20.00 / hour Description Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative...
Remote WorkCustomer Service Representative
- Montclair, CA (10 miles from Walnut, CA)
- 11 days ago
- Montclair, CA (10 miles from Walnut, CA)
- 11 days ago
Your Opportunity Customer Service Representative Speedy Cash Montclair, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative II
- Los Angeles, CA (22 miles from Walnut, CA)
- 12 days ago
- Los Angeles, CA (22 miles from Walnut, CA)
- 12 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Santa Ana, CA (18 miles from Walnut, CA)
- 14 days ago
- Santa Ana, CA (18 miles from Walnut, CA)
- 14 days ago
Fri 8 am - 5pm Function Customer Service Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Retail Customer Service Associate
- Ontario, CA (12 miles from Walnut, CA)
- 17 days ago
- Ontario, CA (12 miles from Walnut, CA)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...
Customer Service Representative
- Irvine, CA (19 miles from Walnut, CA)
- 18 days ago
- Irvine, CA (19 miles from Walnut, CA)
- 18 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Demographic Data for Walnut, CA
Moving to Walnut, CA? Find some basic demographic data about Walnut, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Walnut, CA
Highest Education Level
Customer Services in Walnut, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »