Customer Service Jobs in Upland, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Miller Center
- Ontario, CA (5 miles from Upland, CA)
- 3 days ago
- Ontario, CA (5 miles from Upland, CA)
- 3 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Representative/Account Manager
- Riverside, CA (19 miles from Upland, CA)
- 4 days ago
- Riverside, CA (19 miles from Upland, CA)
- 4 days ago
Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting....
- Ontario, CA (5 miles from Upland, CA)
- 4 days ago
- Ontario, CA (5 miles from Upland, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Corona, CA (19 miles from Upland, CA)
- 5 days ago
- Corona, CA (19 miles from Upland, CA)
- 5 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Corona, CA (19 miles from Upland, CA)
- 6 days ago
- Corona, CA (19 miles from Upland, CA)
- 6 days ago
service experience....
LP Customer Service Associate II
- Rancho Cucamonga, CA (3 miles from Upland, CA)
- 7 days ago
- Rancho Cucamonga, CA (3 miles from Upland, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Montclair, CA (5 miles from Upland, CA)
- 7 days ago
- Montclair, CA (5 miles from Upland, CA)
- 7 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkLoss Prevention Customer Service Associate II
- Ontario, CA (5 miles from Upland, CA)
- 8 days ago
- Ontario, CA (5 miles from Upland, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Eastvale, CA (15 miles from Upland, CA)
- 12 days ago
- Eastvale, CA (15 miles from Upland, CA)
- 12 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
LP Customer Service Associate II
- Monrovia, CA (18 miles from Upland, CA)
- 16 days ago
- Monrovia, CA (18 miles from Upland, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Commercial Dept.)
- Riverside, CA (19 miles from Upland, CA)
- 30+ days ago
- Riverside, CA (19 miles from Upland, CA)
- 30+ days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative - Dental
- West Covina, CA (17 miles from Upland, CA)
- 30+ days ago
- West Covina, CA (17 miles from Upland, CA)
- 30+ days ago
Position Purpose: Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience....
Customer Service Representative
- Montclair, CA (5 miles from Upland, CA)
- 30+ days ago
- Montclair, CA (5 miles from Upland, CA)
- 30+ days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative - Call Center
- West Covina, CA (17 miles from Upland, CA)
- 45+ days ago
- West Covina, CA (17 miles from Upland, CA)
- 45+ days ago
Excellent customer service skills. Must possess a high level of computer skills to include, keyboarding and basic Windows and accurate data entry....
Customer Service Representative
- Corona, CA (22 miles from Upland, CA)
- 90+ days ago
- Corona, CA (22 miles from Upland, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Upland, CA
Moving to Upland, CA? Find some basic demographic data about Upland, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Upland, CA
Highest Education Level
Customer Services in Upland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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