Customer Service Jobs in Tracy, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LP Customer Service Associate II
- Brentwood, CA (24 miles from Tracy, CA)
- 1 day ago
- Brentwood, CA (24 miles from Tracy, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- French Camp, CA (15 miles from Tracy, CA)
- 1 day ago
- French Camp, CA (15 miles from Tracy, CA)
- 1 day ago
We are currently hiring Customer Service Representatives to join our team! Must reside in California - This is an onsite role....
Customer Service Representative
- French Camp, CA (15 miles from Tracy, CA)
- 2 days ago
- French Camp, CA (15 miles from Tracy, CA)
- 2 days ago
Akkodis is partnering with a health plan in Central Valley, CA who is looking for Customer Service Representatives for a 4-month temporary contract. 100% remote within CA....
Retail Loss Prevention Customer Service Associate II
- Stockton, CA (20 miles from Tracy, CA)
- 3 days ago
- Stockton, CA (20 miles from Tracy, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Manteca, CA (15 miles from Tracy, CA)
- 60+ days ago
- Manteca, CA (15 miles from Tracy, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...
Customer Service Rep(08335) - 7908 West Ln #219a
- Stockton, CA (20 miles from Tracy, CA)
- 90+ days ago
- Stockton, CA (20 miles from Tracy, CA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative
- Livermore, CA (17 miles from Tracy, CA)
- 90+ days ago
- Livermore, CA (17 miles from Tracy, CA)
- 90+ days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Demographic Data for Tracy, CA
Moving to Tracy, CA? Find some basic demographic data about Tracy, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tracy, CA
Highest Education Level
Customer Services in Tracy, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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