Customer Service Jobs in Thousand Oaks, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Fillmore, CA (16 miles from Thousand Oaks, CA)
- 1 day ago
- Fillmore, CA (16 miles from Thousand Oaks, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Rep I - (Spanish/English)
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 8 days ago
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 8 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 14 days ago
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 20 days ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 20 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Senior Customer Service Associate
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 21 days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 21 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 30+ days ago
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 30+ days ago
Customer Service Rep I 33362 Moorpark, California Customer Service $36,000 - $45,000 OFFICE Job Description PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive...
Customer Service Representative
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 30+ days ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 60+ days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
LP Customer Service Associate II TJ Maxx West Hills Full Time
- West Hills, CA (16 miles from Thousand Oaks, CA)
- 60+ days ago
- West Hills, CA (16 miles from Thousand Oaks, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 30+ days ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 30+ days ago
a Customer Service Representative....
Retail Customer Service Associate
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 45+ days ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2401 N Rose Ave, Oxnard, CA 93036...
Customer Service Representative ( REMOTE WORK )
- Canoga Park, CA (17 miles from Thousand Oaks, CA)
- 90+ days ago
- Canoga Park, CA (17 miles from Thousand Oaks, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkCustomer Service Representative
- Simi Valley, CA (10 miles from Thousand Oaks, CA)
- 90+ days ago
- Simi Valley, CA (10 miles from Thousand Oaks, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Thousand Oaks, CA
Moving to Thousand Oaks, CA? Find some basic demographic data about Thousand Oaks, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Thousand Oaks, CA
Highest Education Level
Customer Services in Thousand Oaks, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »