Customer Service Jobs in Sylmar, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FS
- Glendale, CA (12 miles from Sylmar, CA)
- 1 day ago
- Glendale, CA (12 miles from Sylmar, CA)
- 1 day ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Burbank, CA (10 miles from Sylmar, CA)
- 2 days ago
- Burbank, CA (10 miles from Sylmar, CA)
- 2 days ago
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (14 miles from Sylmar, CA)
- 4 days ago
- La Canada, CA (14 miles from Sylmar, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Field Services
- Sun Valley, CA (8 miles from Sylmar, CA)
- 6 days ago
- Sun Valley, CA (8 miles from Sylmar, CA)
- 6 days ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
Customer Service Representative - Field Services
- Van Nuys, CA (17 miles from Sylmar, CA)
- 7 days ago
- Van Nuys, CA (17 miles from Sylmar, CA)
- 7 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (12 miles from Sylmar, CA)
- 8 days ago
- Glendale, CA (12 miles from Sylmar, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Panorama City, CA (11 miles from Sylmar, CA)
- 14 days ago
- Panorama City, CA (11 miles from Sylmar, CA)
- 14 days ago
Area: Customer Service (Sales)...
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (14 miles from Sylmar, CA)
- 16 days ago
- Studio City, CA (14 miles from Sylmar, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Monrovia, CA (23 miles from Sylmar, CA)
- 20 days ago
- Monrovia, CA (23 miles from Sylmar, CA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Burbank Full Time
- Burbank, CA (10 miles from Sylmar, CA)
- 22 days ago
- Burbank, CA (10 miles from Sylmar, CA)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 24 days ago
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 24 days ago
Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....
Customer Service Representative III, Retail Banking (Burbank, CA)
- Burbank, CA (10 miles from Sylmar, CA)
- 25 days ago
- Burbank, CA (10 miles from Sylmar, CA)
- 25 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Valencia, CA (15 miles from Sylmar, CA)
- 30+ days ago
- Valencia, CA (15 miles from Sylmar, CA)
- 30+ days ago
Customer Service Representatives provide new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints....
Contact Center Customer Service Representative
- San Fernando, CA (8 miles from Sylmar, CA)
- 30+ days ago
- San Fernando, CA (8 miles from Sylmar, CA)
- 30+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (8 miles from Sylmar, CA)
- 30+ days ago
- San Fernando, CA (8 miles from Sylmar, CA)
- 30+ days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Demographic Data for Sylmar, CA
Moving to Sylmar, CA? Find some basic demographic data about Sylmar, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sylmar, CA
Highest Education Level
Customer Services in Sylmar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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