Customer Service Jobs in Sunnyvale, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hayward, CA (19 miles from Sunnyvale, CA)
- 3 days ago
- Hayward, CA (19 miles from Sunnyvale, CA)
- 3 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Retail Loss Prevention Customer Service Associate II
- Fremont, CA (12 miles from Sunnyvale, CA)
- 9 days ago
- Fremont, CA (12 miles from Sunnyvale, CA)
- 9 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- San Mateo, CA (20 miles from Sunnyvale, CA)
- 18 days ago
- San Mateo, CA (20 miles from Sunnyvale, CA)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Loss Prevention Customer Service Associate
- San Jose, CA (7 miles from Sunnyvale, CA)
- 20 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 20 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Santa Cruz, CA (23 miles from Sunnyvale, CA)
- 30+ days ago
- Santa Cruz, CA (23 miles from Sunnyvale, CA)
- 30+ days ago
Chevron Corporation Customer Service Representative in SANTA CRUZ , California Excited to grow your career?...
Showroom Customer Service Representative
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 30+ days ago
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 30+ days ago
Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....
Part Time Customer Service Associate
- San Jose, CA (7 miles from Sunnyvale, CA)
- 30+ days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Reservationist & Customer Service Representative
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 30+ days ago
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 30+ days ago
Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative - Transportation Rep - Fremont
- Fremont, CA (12 miles from Sunnyvale, CA)
- 60+ days ago
- Fremont, CA (12 miles from Sunnyvale, CA)
- 60+ days ago
Duties and Responsibilities:Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary....
Customer Service Representative
- San Jose, CA (10 miles from Sunnyvale, CA)
- 30+ days ago
- San Jose, CA (10 miles from Sunnyvale, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Hayward, CA (19 miles from Sunnyvale, CA)
- 30+ days ago
- Hayward, CA (19 miles from Sunnyvale, CA)
- 30+ days ago
Our client, a leader in the tools and hardware industry, is seeking a Customer Service Representative to join their team....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 30+ days ago
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 30+ days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Lead Retail Customer Service Associate
- Pleasanton, CA (19 miles from Sunnyvale, CA)
- 60+ days ago
- Pleasanton, CA (19 miles from Sunnyvale, CA)
- 60+ days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Livermore, CA (22 miles from Sunnyvale, CA)
- 90+ days ago
- Livermore, CA (22 miles from Sunnyvale, CA)
- 90+ days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Floating Customer Service Representative
- San Jose, CA (7 miles from Sunnyvale, CA)
- 90+ days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 90+ days ago
Description The Floating Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management...
Demographic Data for Sunnyvale, CA
Moving to Sunnyvale, CA? Find some basic demographic data about Sunnyvale, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sunnyvale, CA
Highest Education Level
Customer Services in Sunnyvale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »