Customer Service Jobs in Sunnyvale, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate Tactical - San Carlos
- San Carlos, CA (15 miles from Sunnyvale, CA)
- 3 days ago
- San Carlos, CA (15 miles from Sunnyvale, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate Tactical - San Mateo
- San Mateo, CA (20 miles from Sunnyvale, CA)
- 4 days ago
- San Mateo, CA (20 miles from Sunnyvale, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 4 days ago
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- San Jose, CA (7 miles from Sunnyvale, CA)
- 7 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Livermore, CA (22 miles from Sunnyvale, CA)
- 7 days ago
- Livermore, CA (22 miles from Sunnyvale, CA)
- 7 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- San Jose, CA (7 miles from Sunnyvale, CA)
- 10 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 10 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Customer Service Representative
- San Jose, CA (7 miles from Sunnyvale, CA)
- 12 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 12 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 12 days ago
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 12 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hayward, CA (19 miles from Sunnyvale, CA)
- 12 days ago
- Hayward, CA (19 miles from Sunnyvale, CA)
- 12 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 17 days ago
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- San Leandro, CA (23 miles from Sunnyvale, CA)
- 18 days ago
- San Leandro, CA (23 miles from Sunnyvale, CA)
- 18 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
LP Customer Service Associate II
- Livermore, CA (22 miles from Sunnyvale, CA)
- 20 days ago
- Livermore, CA (22 miles from Sunnyvale, CA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Leandro, CA (23 miles from Sunnyvale, CA)
- 22 days ago
- San Leandro, CA (23 miles from Sunnyvale, CA)
- 22 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Spanish Bilingual Customer Service Representative
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 25 days ago
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 27 days ago
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 27 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Sunnyvale, CA
Moving to Sunnyvale, CA? Find some basic demographic data about Sunnyvale, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sunnyvale, CA
Highest Education Level
Customer Services in Sunnyvale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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