Customer Service Jobs in Stockton, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (24 miles from Stockton, CA)
- 6 days ago
- Brentwood, CA (24 miles from Stockton, CA)
- 6 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Customer Service Representative
- Tracy, CA (20 miles from Stockton, CA)
- 12 days ago
- Tracy, CA (20 miles from Stockton, CA)
- 12 days ago
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....
LP Customer Service Associate II
- Brentwood, CA (24 miles from Stockton, CA)
- 18 days ago
- Brentwood, CA (24 miles from Stockton, CA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Stockton, CA
- 20 days ago
- Stockton, CA
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Manteca, CA (10 miles from Stockton, CA)
- 90+ days ago
- Manteca, CA (10 miles from Stockton, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(08167) - 708 W. 11th St.
- Tracy, CA (20 miles from Stockton, CA)
- 90+ days ago
- Tracy, CA (20 miles from Stockton, CA)
- 90+ days ago
Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...
We are searching for qualified customer service reps with personality and people skills....
Demographic Data for Stockton, CA
Moving to Stockton, CA? Find some basic demographic data about Stockton, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stockton, CA
Highest Education Level
Customer Services in Stockton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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