Customer Service Jobs in Sonoma, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Suisun City, CA (18 miles from Sonoma, CA)
- 2 days ago
- Suisun City, CA (18 miles from Sonoma, CA)
- 2 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (19 miles from Sonoma, CA)
- 4 days ago
- Pinole, CA (19 miles from Sonoma, CA)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Copy of Customer Service Representative II
- Vallejo, CA (12 miles from Sonoma, CA)
- 10 days ago
- Vallejo, CA (12 miles from Sonoma, CA)
- 10 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative II
- Fairfield, CA (24 miles from Sonoma, CA)
- 10 days ago
- Fairfield, CA (24 miles from Sonoma, CA)
- 10 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- San Rafael, CA (19 miles from Sonoma, CA)
- 10 days ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 10 days ago
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 11 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 11 days ago
City/State Harrisonburg, VA Work Shift Multiple shifts available Overview: Sentara Health is hiring a Customer Service Rep I for Sentara Patient Accounting in Harrisonburg, VA!...
Customer Service Representative I
- Fairfield, CA (24 miles from Sonoma, CA)
- 24 days ago
- Fairfield, CA (24 miles from Sonoma, CA)
- 24 days ago
Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....
Loss Prevention Customer Service Associate II
- Vallejo, CA (12 miles from Sonoma, CA)
- 24 days ago
- Vallejo, CA (12 miles from Sonoma, CA)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - $30-35/Hr Doe
- Petaluma, CA (17 miles from Sonoma, CA)
- 30+ days ago
- Petaluma, CA (17 miles from Sonoma, CA)
- 30+ days ago
Customer Service Representative - $30-35/hr DOE Paragon Label - A Resource Label Group Co....
- Benicia, CA (21 miles from Sonoma, CA)
- 30+ days ago
- Benicia, CA (21 miles from Sonoma, CA)
- 30+ days ago
SHIFT DETAILS:** Tuesday-Saturday 10am-630pm As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Benicia, CA (21 miles from Sonoma, CA)
- 30+ days ago
- Benicia, CA (21 miles from Sonoma, CA)
- 30+ days ago
company who is seeking a Customer Service Representative to join their team....
- Benicia, CA (21 miles from Sonoma, CA)
- 45+ days ago
- Benicia, CA (21 miles from Sonoma, CA)
- 45+ days ago
Our client, a leader in customer service solutions, is seeking a Customer Service Representative I to join their team....
70182-LP Customer Service Associate II
- Vallejo, CA (12 miles from Sonoma, CA)
- 90+ days ago
- Vallejo, CA (12 miles from Sonoma, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- American Canyon, CA (12 miles from Sonoma, CA)
- 60+ days ago
- American Canyon, CA (12 miles from Sonoma, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Sonoma, CA
Moving to Sonoma, CA? Find some basic demographic data about Sonoma, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sonoma, CA
Highest Education Level
Customer Services in Sonoma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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