Customer Service Jobs in Simi Valley, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service- Personal Lines
- Agoura Hills, CA (8 miles from Simi Valley, CA)
- 1 day ago
- Agoura Hills, CA (8 miles from Simi Valley, CA)
- 1 day ago
Provide exceptional customer service. Requirement Professional phone etiquette. Great Customer Service Skills. Be able to obtain or currently possess a Property & Casualty insurance license....
Seeking Bilingual Customer Service Representative
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 5 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 5 days ago
in commercial insurance....
Remote WorkRetail Customer Service Associate
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 17 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 26468 Carl Boyer Dr, Santa Clarita...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Panorama City, CA (19 miles from Simi Valley, CA)
- 30+ days ago
- Panorama City, CA (19 miles from Simi Valley, CA)
- 30+ days ago
Area: Customer Service (Sales)...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (12 miles from Simi Valley, CA)
- 30+ days ago
- Woodland Hills, CA (12 miles from Simi Valley, CA)
- 30+ days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 30+ days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 30+ days ago
Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....
Customer Service Representative
- Valencia, CA (18 miles from Simi Valley, CA)
- 45+ days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 45+ days ago
Customer Service Representatives provide new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints....
Contact Center Customer Service Representative
- San Fernando, CA (20 miles from Simi Valley, CA)
- 45+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 45+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (20 miles from Simi Valley, CA)
- 45+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 45+ days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Customer Service Representative
- Santa Paula, CA (19 miles from Simi Valley, CA)
- 45+ days ago
- Santa Paula, CA (19 miles from Simi Valley, CA)
- 45+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative (Voice)
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
Were looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a fast-paced environment....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 60+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Demographic Data for Simi Valley, CA
Moving to Simi Valley, CA? Find some basic demographic data about Simi Valley, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Simi Valley, CA
Highest Education Level
Customer Services in Simi Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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