Customer Service Jobs in Simi Valley, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 2 days ago
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Licensed Insurance Customer Service
- Valencia, CA (18 miles from Simi Valley, CA)
- 3 days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 3 days ago
Active Property and Casualty license is required....
Loss Prevention Customer Service Associate II
- Westlake Village, CA (7 miles from Simi Valley, CA)
- 4 days ago
- Westlake Village, CA (7 miles from Simi Valley, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (12 miles from Simi Valley, CA)
- 5 days ago
- Woodland Hills, CA (12 miles from Simi Valley, CA)
- 5 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 6 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 6 days ago
Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....
- Moorpark, CA (5 miles from Simi Valley, CA)
- 12 days ago
- Moorpark, CA (5 miles from Simi Valley, CA)
- 12 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative
- Valencia, CA (18 miles from Simi Valley, CA)
- 13 days ago
- Valencia, CA (18 miles from Simi Valley, CA)
- 13 days ago
Customer Service Representatives provide new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints....
Customer Service Representative (Spares)
- Chatsworth, CA (11 miles from Simi Valley, CA)
- 13 days ago
- Chatsworth, CA (11 miles from Simi Valley, CA)
- 13 days ago
To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (15 miles from Simi Valley, CA)
- 14 days ago
- Tarzana, CA (15 miles from Simi Valley, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Contact Center Customer Service Representative
- San Fernando, CA (20 miles from Simi Valley, CA)
- 14 days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 14 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (20 miles from Simi Valley, CA)
- 14 days ago
- San Fernando, CA (20 miles from Simi Valley, CA)
- 14 days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Customer Service Representative
- Santa Paula, CA (19 miles from Simi Valley, CA)
- 18 days ago
- Santa Paula, CA (19 miles from Simi Valley, CA)
- 18 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Rep I - (Spanish/English)
- Moorpark, CA (5 miles from Simi Valley, CA)
- 19 days ago
- Moorpark, CA (5 miles from Simi Valley, CA)
- 19 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Retail Customer Service Associate
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 30+ days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 26468 Carl Boyer Dr, Santa Clarita...
Retail Customer Service Associate
- Oxnard, CA (22 miles from Simi Valley, CA)
- 30+ days ago
- Oxnard, CA (22 miles from Simi Valley, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2401 N Rose Ave, Oxnard, CA 93036...
Demographic Data for Simi Valley, CA
Moving to Simi Valley, CA? Find some basic demographic data about Simi Valley, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Simi Valley, CA
Highest Education Level
Customer Services in Simi Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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