Customer Service Jobs in Sierra Madre, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Per Diem, Day Shift
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 7 hours ago
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 7 hours ago
Job Summary: Provides excellent customer service to patients, employees and guests. Collects admission information from customers. Coordinates general aspects of care, as pertinent to role....
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (14 miles from Sierra Madre, CA)
- 18 hours ago
- Glendale, CA (14 miles from Sierra Madre, CA)
- 18 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Ontario, CA (23 miles from Sierra Madre, CA)
- 1 day ago
- Ontario, CA (23 miles from Sierra Madre, CA)
- 1 day ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative (Bilingual)
- Culver City, CA (23 miles from Sierra Madre, CA)
- 1 day ago
- Culver City, CA (23 miles from Sierra Madre, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Topanga
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 3 days ago
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 3 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Remote Customer Service Representative
- Montclair, CA (20 miles from Sierra Madre, CA)
- 3 days ago
- Montclair, CA (20 miles from Sierra Madre, CA)
- 3 days ago
Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....
Remote WorkLoss Prevention Tactical Customer Service Associate II
- San Dimas, CA (13 miles from Sierra Madre, CA)
- 3 days ago
- San Dimas, CA (13 miles from Sierra Madre, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Ontario, CA (23 miles from Sierra Madre, CA)
- 4 days ago
- Ontario, CA (23 miles from Sierra Madre, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Panorama City, CA (23 miles from Sierra Madre, CA)
- 7 days ago
- Panorama City, CA (23 miles from Sierra Madre, CA)
- 7 days ago
Area: Customer Service (Sales)...
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (18 miles from Sierra Madre, CA)
- 9 days ago
- Studio City, CA (18 miles from Sierra Madre, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
(Medicare/MedSupp) Customer Service Representative
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 9 days ago
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 9 days ago
Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Los Angeles 6300 Canoga Avenue (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer...
Remote WorkC/T Customer Service Associate
- Ontario, CA (23 miles from Sierra Madre, CA)
- 9 days ago
- Ontario, CA (23 miles from Sierra Madre, CA)
- 9 days ago
High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....
Part Time Customer Service Associate
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 11 days ago
- Los Angeles, CA (17 miles from Sierra Madre, CA)
- 11 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Monrovia, CA (4 miles from Sierra Madre, CA)
- 12 days ago
- Monrovia, CA (4 miles from Sierra Madre, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Culver City Part-Time
- Culver City, CA (23 miles from Sierra Madre, CA)
- 12 days ago
- Culver City, CA (23 miles from Sierra Madre, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Sierra Madre, CA
Moving to Sierra Madre, CA? Find some basic demographic data about Sierra Madre, CA below.
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Salary for Customer Service Jobs in Sierra Madre, CA
Highest Education Level
Customer Services in Sierra Madre, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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