Customer Service Jobs in Sierra Madre, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Customer Service Representative, Per Diem, Day Shift

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 7 hours ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 7 hours ago

Job Summary: Provides excellent customer service to patients, employees and guests. Collects admission information from customers. Coordinates general aspects of care, as pertinent to role....

LP Customer Service Associate II TJ Maxx Glendale Full Time

  • Glendale, CA (14 miles from Sierra Madre, CA)
  • 18 hours ago
  • Glendale, CA (14 miles from Sierra Madre, CA)
  • 18 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 1 day ago
  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 1 day ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative (Bilingual)

  • Culver City, CA (23 miles from Sierra Madre, CA)
  • 1 day ago
  • Culver City, CA (23 miles from Sierra Madre, CA)
  • 1 day ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - Topanga

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 3 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 3 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Remote Customer Service Representative

  • Montclair, CA (20 miles from Sierra Madre, CA)
  • 3 days ago
  • Montclair, CA (20 miles from Sierra Madre, CA)
  • 3 days ago

Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions....

Remote Work

Loss Prevention Tactical Customer Service Associate II

  • San Dimas, CA (13 miles from Sierra Madre, CA)
  • 3 days ago
  • San Dimas, CA (13 miles from Sierra Madre, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 4 days ago
  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II, Retail Banking (Panorama City, CA)

  • Panorama City, CA (23 miles from Sierra Madre, CA)
  • 7 days ago
  • Panorama City, CA (23 miles from Sierra Madre, CA)
  • 7 days ago

Area: Customer Service (Sales)...

Retail Loss Prevention Customer Service Associate II

  • Studio City, CA (18 miles from Sierra Madre, CA)
  • 9 days ago
  • Studio City, CA (18 miles from Sierra Madre, CA)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

(Medicare/MedSupp) Customer Service Representative

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 9 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 9 days ago

Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Los Angeles 6300 Canoga Avenue (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer...

Remote Work

C/T Customer Service Associate

  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 9 days ago
  • Ontario, CA (23 miles from Sierra Madre, CA)
  • 9 days ago

High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....

Part Time Customer Service Associate

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 11 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 11 days ago

Assist customers by effectively resolving all customer service issues....

LP Customer Service Associate II

  • Monrovia, CA (4 miles from Sierra Madre, CA)
  • 12 days ago
  • Monrovia, CA (4 miles from Sierra Madre, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Culver City Part-Time

  • Culver City, CA (23 miles from Sierra Madre, CA)
  • 12 days ago
  • Culver City, CA (23 miles from Sierra Madre, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Sierra Madre, CA

Moving to Sierra Madre, CA? Find some basic demographic data about Sierra Madre, CA below.


Local
National
11,268
338
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Sierra Madre, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Sierra Madre, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sierra Madre, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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