Customer Service Jobs in Santa Monica, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LP Customer Service Associate II TJ Maxx Culver City Part-Time
- Culver City, CA (5 miles from Santa Monica, CA)
- 23 hours ago
- Culver City, CA (5 miles from Santa Monica, CA)
- 23 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Westwood Insurance Agency
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 1 day ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 1 day ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Loss Prevention Customer Service Associate II
- Downey, CA (21 miles from Santa Monica, CA)
- 2 days ago
- Downey, CA (21 miles from Santa Monica, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Burbank Full Time
- Burbank, CA (16 miles from Santa Monica, CA)
- 2 days ago
- Burbank, CA (16 miles from Santa Monica, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Key Accounts Customer Service Rep
- Torrance, CA (16 miles from Santa Monica, CA)
- 3 days ago
- Torrance, CA (16 miles from Santa Monica, CA)
- 3 days ago
JOB REQUIREMENTS: Three years' experience in a fast-paced office or customer service environment. Must have excellent written, verbal and presentation skills....
Dental Customer Service Representative- California
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
Dental Customer Service Representative- California Qualfon USD $21.00 - USD $21.00 /Hr. paid time off United States, California, Los Angeles Jun 10, 2025 Dental Customer Service Representative- California...
Customer Service Representative
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
time off Vision insurance 401(k) matching Flexible schedule Qualifications Microsoft Excel EDI Customer service Communication skills Entry level Full Job Description Customer Service Representative...
LP Customer Service Associate II TJ Maxx Culver City Full Time
- Culver City, CA (5 miles from Santa Monica, CA)
- 3 days ago
- Culver City, CA (5 miles from Santa Monica, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Westwood Insurance Agency
- Woodland Hills, CA (12 miles from Santa Monica, CA)
- 4 days ago
- Woodland Hills, CA (12 miles from Santa Monica, CA)
- 4 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW2 #LI-HYBRID Click here for some insight into our culture!...
Retail Loss Prevention Customer Service Associate II
- Burbank, CA (16 miles from Santa Monica, CA)
- 4 days ago
- Burbank, CA (16 miles from Santa Monica, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Sales Customer Service Representative (Sales, Customer Service)
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 6 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 6 days ago
What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....
Customer Service Representative III, Retail Banking (Burbank, CA)
- Burbank, CA (16 miles from Santa Monica, CA)
- 6 days ago
- Burbank, CA (16 miles from Santa Monica, CA)
- 6 days ago
Area: Customer Service (Sales)...
Customer Service Representative II, Retail Banking (Burbank, CA)
- Burbank, CA (16 miles from Santa Monica, CA)
- 6 days ago
- Burbank, CA (16 miles from Santa Monica, CA)
- 6 days ago
Area: Customer Service (Sales)...
Customer Service Representative - PT
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 9 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 9 days ago
service....
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 10 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Santa Monica, CA
Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Monica, CA
Highest Education Level
Customer Services in Santa Monica, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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