Customer Service Jobs in Santa Monica, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 5 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkCustomer Service Representative Lead Automotive Industry
- Long Beach, CA (18 miles from Santa Monica, CA)
- 1 day ago
- Long Beach, CA (18 miles from Santa Monica, CA)
- 1 day ago
As a Customer Service Representative Lead, you will be part of the customer service department supporting various teams....
Remote WorkCustomer Service Representative
- Culver City, CA (5 miles from Santa Monica, CA)
- 1 day ago
- Culver City, CA (5 miles from Santa Monica, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 1 day ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
(Medi-Cal) Customer Service Representative
- Long Beach, CA (18 miles from Santa Monica, CA)
- 2 days ago
- Long Beach, CA (18 miles from Santa Monica, CA)
- 2 days ago
Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Voice)
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 5 days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (19 miles from Santa Monica, CA)
- 6 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 6 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (19 miles from Santa Monica, CA)
- 6 days ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 6 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Representative
- Signal Hill, CA (23 miles from Santa Monica, CA)
- 6 days ago
- Signal Hill, CA (23 miles from Santa Monica, CA)
- 6 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 1851 Obispo Ave, Signal Hill, CA 90755 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions...
Customer Service Representative - Wire
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 9 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA
- 13 days ago
- Santa Monica, CA
- 13 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
Demographic Data for Santa Monica, CA
Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Monica, CA
Highest Education Level
Customer Services in Santa Monica, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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