Customer Service Jobs in Santa Clarita, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....
- Moorpark, CA (22 miles from Santa Clarita, CA)
- 9 days ago
- Moorpark, CA (22 miles from Santa Clarita, CA)
- 9 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative
- Valencia, CA (2 miles from Santa Clarita, CA)
- 10 days ago
- Valencia, CA (2 miles from Santa Clarita, CA)
- 10 days ago
Customer Service Representatives provide new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints....
Customer Service Representative (Spares)
- Chatsworth, CA (13 miles from Santa Clarita, CA)
- 10 days ago
- Chatsworth, CA (13 miles from Santa Clarita, CA)
- 10 days ago
To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 11 days ago
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Contact Center Customer Service Representative
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 11 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 11 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 11 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 11 days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Bilingual Customer Service Rep I - (Spanish/English)
- Moorpark, CA (22 miles from Santa Clarita, CA)
- 16 days ago
- Moorpark, CA (22 miles from Santa Clarita, CA)
- 16 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 26468 Carl Boyer Dr, Santa Clarita...
Customer Service Representative - Patient Registration
- Fillmore, CA (15 miles from Santa Clarita, CA)
- 45+ days ago
- Fillmore, CA (15 miles from Santa Clarita, CA)
- 45+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative (Voice)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
Customer Service Representatives
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 45+ days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Demographic Data for Santa Clarita, CA
Moving to Santa Clarita, CA? Find some basic demographic data about Santa Clarita, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Clarita, CA
Highest Education Level
Customer Services in Santa Clarita, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »