Customer Service Jobs in Santa Barbara, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
oRetail Loss Prevention Customer Service Associate II
- Goleta, CA (4 miles from Santa Barbara, CA)
- 26 days ago
- Goleta, CA (4 miles from Santa Barbara, CA)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Goleta, CA (4 miles from Santa Barbara, CA)
- 30+ days ago
- Goleta, CA (4 miles from Santa Barbara, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Assist customers by effectively resolving all customer service issues....
Customer Service Representative - Loan Closet
- Santa Barbara, CA
- 30+ days ago
- Santa Barbara, CA
- 30+ days ago
About Us: At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our...
Customer Service Representative
- Ventura, CA (20 miles from Santa Barbara, CA)
- 90+ days ago
- Ventura, CA (20 miles from Santa Barbara, CA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Santa Barbara, CA
Moving to Santa Barbara, CA? Find some basic demographic data about Santa Barbara, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Barbara, CA
Highest Education Level
Customer Services in Santa Barbara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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