Customer Service Jobs in San Rafael, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Retail Loss Prevention Customer Service Associate II

  • Petaluma, CA (22 miles from San Rafael, CA)
  • 23 hours ago
  • Petaluma, CA (22 miles from San Rafael, CA)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Seasonal Customer Service Representative - 2025 Florida

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 2 days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 2 days ago

We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers....

Remote Work

Customer Service Representative

  • San Pablo, CA (9 miles from San Rafael, CA)
  • 12 days ago
  • San Pablo, CA (9 miles from San Rafael, CA)
  • 12 days ago

Your Opportunity Customer Service RepresentativeCash 1 San Pablo, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

70182-LP Customer Service Associate II 70182-LP Customer Service Associate II

  • Vallejo, CA (21 miles from San Rafael, CA)
  • 16 days ago
  • Vallejo, CA (21 miles from San Rafael, CA)
  • 16 days ago

70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Vallejo, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Customer Service Representative (Bilingual)

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 18 days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 18 days ago

Your Opportunity Customer Service RepresentativeCalifornia Check Cashing Stores San Francisco, CA As a Customer Service Representative (CSR), youll help people in your community access the financial...

Customer Service Representative

  • Colma, CA (20 miles from San Rafael, CA)
  • 22 days ago
  • Colma, CA (20 miles from San Rafael, CA)
  • 22 days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Representative

  • Lafayette, CA (22 miles from San Rafael, CA)
  • 24 days ago
  • Lafayette, CA (22 miles from San Rafael, CA)
  • 24 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative (Part-Time)

  • Brisbane, CA (20 miles from San Rafael, CA)
  • 30+ days ago
  • Brisbane, CA (20 miles from San Rafael, CA)
  • 30+ days ago

Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....

Customer Service Representative

  • San Rafael, CA
  • 60+ days ago
  • San Rafael, CA
  • 60+ days ago

Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....

Artists/Customer Service Associates

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 60+ days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 60+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate

  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 60+ days ago
  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 60+ days ago

Assist customers by effectively resolving all customer service issues....

Part Time Customer Service Associate

  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 90+ days ago
  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 90+ days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Associate

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 90+ days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 90+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate, Electronics

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 90+ days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 90+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

70182-LP Customer Service Associate II

  • Vallejo, CA (21 miles from San Rafael, CA)
  • 90+ days ago
  • Vallejo, CA (21 miles from San Rafael, CA)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for San Rafael, CA

Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.


Local
National
73,852
3,159
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in San Rafael, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Rafael, CA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Rafael, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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