Customer Service Jobs in San Rafael, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 3 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 3 days ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 5 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 5 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
- Oakland, CA (20 miles from San Rafael, CA)
- 6 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 6 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative I
- San Francisco, CA (14 miles from San Rafael, CA)
- 8 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 8 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
LP Customer Service Associate II
- Moraga, CA (23 miles from San Rafael, CA)
- 11 days ago
- Moraga, CA (23 miles from San Rafael, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Oakland, CA (20 miles from San Rafael, CA)
- 13 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 13 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Vallejo, CA (21 miles from San Rafael, CA)
- 13 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 13 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (12 miles from San Rafael, CA)
- 21 days ago
- Pinole, CA (12 miles from San Rafael, CA)
- 21 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Copy of Customer Service Representative II
- Vallejo, CA (21 miles from San Rafael, CA)
- 26 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 26 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
Artists/Customer Service Associates
- San Francisco, CA (14 miles from San Rafael, CA)
- 27 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 27 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 30+ days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 30+ days ago
Experience in customer service or support roles is a plus. Willingness to learn and adapt to new technologies and processes. What's in it for me?...
Customer Service Representative
- Brisbane, CA (20 miles from San Rafael, CA)
- 30+ days ago
- Brisbane, CA (20 miles from San Rafael, CA)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 24 - $ 27 / Hour location_on Brisbane, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 45+ days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 45+ days ago
We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers....
Demographic Data for San Rafael, CA
Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Rafael, CA
Highest Education Level
Customer Services in San Rafael, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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