Customer Service Jobs in San Juan Capistrano, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 2 days ago
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 2 days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Representative
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 3 days ago
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 3 days ago
Must become a licensed Property & Casualty Insurance Agent within 90 days of hire* including passing the state of California's extensive background investigation and completing the mandatory 52 hours...
Remote WorkCustomer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
LP Customer Service Associate II
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 7 days ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 7 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 8 days ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 8 days ago
service experience....
Seasonal Customer Service Representative - Irvine Spectrum Center
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 9 days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 9 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Lead Customer Service Representative
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 14 days ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 14 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...
Customer Service Representative
- Eastvale, CA (24 miles from San Juan Capistrano, CA)
- 14 days ago
- Eastvale, CA (24 miles from San Juan Capistrano, CA)
- 14 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 24 days ago
- Orange, CA (22 miles from San Juan Capistrano, CA)
- 24 days ago
Serves as a backup for Customer Service Leads, as needed....
Retail Customer Service Representative/Cashier
- Tustin, CA (19 miles from San Juan Capistrano, CA)
- 30+ days ago
- Tustin, CA (19 miles from San Juan Capistrano, CA)
- 30+ days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Sales & Customer Service Associate
- Murrieta, CA (16 miles from San Juan Capistrano, CA)
- 30+ days ago
- Murrieta, CA (16 miles from San Juan Capistrano, CA)
- 30+ days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Bilingual Customer Service Representative
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 60+ days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 60+ days ago
Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...
Customer Service Representative
- Dana Point, CA (10 miles from San Juan Capistrano, CA)
- 60+ days ago
- Dana Point, CA (10 miles from San Juan Capistrano, CA)
- 60+ days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 60+ days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 60+ days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Representative
- Corona, CA (18 miles from San Juan Capistrano, CA)
- 90+ days ago
- Corona, CA (18 miles from San Juan Capistrano, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for San Juan Capistrano, CA
Moving to San Juan Capistrano, CA? Find some basic demographic data about San Juan Capistrano, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Juan Capistrano, CA
Highest Education Level
Customer Services in San Juan Capistrano, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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