Customer Service Jobs in San Fernando, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work

Customer Service Representative

  • Culver City, CA (20 miles from San Fernando, CA)
  • 22 hours ago
  • Culver City, CA (20 miles from San Fernando, CA)
  • 22 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associates

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 22 hours ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 22 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Patient Registration

  • Fillmore, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Fillmore, CA (24 miles from San Fernando, CA)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

LP customer service associate

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Voice)

  • San Fernando, CA
  • 4 days ago
  • San Fernando, CA
  • 4 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative

  • San Fernando, CA
  • 4 days ago
  • San Fernando, CA
  • 4 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representatives (Research/Survey)

  • San Fernando, CA
  • 4 days ago
  • San Fernando, CA
  • 4 days ago

We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....

Customer Service Representatives

  • San Fernando, CA
  • 4 days ago
  • San Fernando, CA
  • 4 days ago

We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....

Customer Service Representative (Multi-Platform)

  • San Fernando, CA
  • 5 days ago
  • San Fernando, CA
  • 5 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative (Non-Voice)

  • San Fernando, CA
  • 5 days ago
  • San Fernando, CA
  • 5 days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Customer Service Representative - Wire

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 8 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 8 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative - Inbound Call Center

  • Santa Monica, CA (19 miles from San Fernando, CA)
  • 13 days ago
  • Santa Monica, CA (19 miles from San Fernando, CA)
  • 13 days ago

duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...

LP Customer Service Associate II TJ Maxx Tarzana Full Time

  • Tarzana, CA (8 miles from San Fernando, CA)
  • 13 days ago
  • Tarzana, CA (8 miles from San Fernando, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Westchester Full Time

  • Westchester, CA (23 miles from San Fernando, CA)
  • 13 days ago
  • Westchester, CA (23 miles from San Fernando, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for San Fernando, CA

Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.


Local
National
34,610
805
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in San Fernando, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Fernando, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Fernando, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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