Customer Service Jobs in San Fernando, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from San Fernando, CA)
- 15 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from San Fernando, CA)
- 15 hours ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCustomer Service Representative
- Culver City, CA (20 miles from San Fernando, CA)
- 22 hours ago
- Culver City, CA (20 miles from San Fernando, CA)
- 22 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Patient Registration
- Fillmore, CA (24 miles from San Fernando, CA)
- 1 day ago
- Fillmore, CA (24 miles from San Fernando, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
- Los Angeles, CA (24 miles from San Fernando, CA)
- 2 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representatives (Research/Survey)
- San Fernando, CA
- 4 days ago
- San Fernando, CA
- 4 days ago
We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....
We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA
- 5 days ago
- San Fernando, CA
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Representative - Wire
- Los Angeles, CA (24 miles from San Fernando, CA)
- 8 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 8 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (19 miles from San Fernando, CA)
- 13 days ago
- Santa Monica, CA (19 miles from San Fernando, CA)
- 13 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (8 miles from San Fernando, CA)
- 13 days ago
- Tarzana, CA (8 miles from San Fernando, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (23 miles from San Fernando, CA)
- 13 days ago
- Westchester, CA (23 miles from San Fernando, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for San Fernando, CA
Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Fernando, CA
Highest Education Level
Customer Services in San Fernando, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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